Lead analytics development & reporting automationLead CRM redevelopmentSupport sales & process optimizationSupport marketing strategies & initiativesLead Marketing analytics development & reportingSupport website development Lead internal technology & service integrations

Co-Founded the non-profit and I continue to support the business through infrastructure implementation and analytics

See Business Optimization Analyst description, I held both titles at once.

Support large scale or enterprise-wide engagement teams and complex projects that cross multiple business units while solving for difficult challenges with known and unknown solutions.Identify business inefficiencies and evaluate scalable solutions.Participate in the development of project and program budgets, monitor budget and identify budget discrepancies. Research discrepancies and make recommendations.Responsible for the coordination and completion of initiatives involving the business case preparation, planning, design, and implementation of administrative and other functional business processes.Provide program / project management, including development of governance model, work plan, status reports, project financials, issue logs, and project charts.Responsible for working with other business unit leadership to assess the risk of initiatives or business activities, develop mitigation strategies, and track progress against those initiatives.Ensure program and project performance metrics are met to deliver key business values.Build and maintain a work plan identifying the critical path.Identify and mitigate risks that may adversely impact initiative.Identify data reporting needs and prepare status reports for upper management and executive leadership.Track and escalate issues/risks/action items to receive resolution.Solicit progress updates and status report content weekly to feed the program-wide status reporting process.Interface with 3rd party solution providers to support project execution.Share best-practices and incorporate lessons learned.Participate in SWAT teams for necessary issue resolution.

Continue regular daily, monthly, yearly duties described in Revenue Management Analyst RoleIn addition:Train Employees in pricing strategies, technical duties, and analytical techniquesExpand distribution channels and improve conversion ratesConsult and collaborate with development teams for Go-To Market projectsDevelop prototypes for automated solutions to key pain points and Go-To Market productsProvide feedback for API's to the development team while working closely with business requirements in an agile development environment Plan new product launches by determining location, volume, timing and expected revenueCollaborate with Marketing for promotions, Go-To Market products/locations, and analysisChaired COVID-19 Community Response EffortsDevelop & Implement scripts for API connections based on architecture guidelines and framework related to logging, authentication, and securityCreate documentation and manage training for scripts detailing use, requirements, and functionalityProvide feedback API's to DevOps, working closely with requirements, other developers, and the product owners in an agile development practiceQA integrations and ensure product stability in tangent with DevOps and business partnersManage pricing and inventory across all channels and segments; review and manage distribution (GDS/OTA) channel listing opportunities related to accuracy and technical requirements.

Played an active leadership role in strategy development and build out of revenue management functionCommunicated and executed Revenue Management strategies and tactics to all stakeholdersChaired weekly revenue meetings to present demand, supply, forecast, market conditions by market and overall. Recommend and execute pricing and availability strategiesProactively managed demand and supply (vehicles) to maximize revenue and profit including strategic and tactical price/availability decisions and executionManaged pricing and inventory optimization strategy across all channels and segments; review and manage distribution (GDS - Global Distribution System/OTA - Online Travel Agency) channel listing opportunities related to price, product information, promotions, etc.Proactively provided insight to senior management team based on trend analysis and forecasting by customer segment, market demand, channel and geo sourceExecuted the 14, 120, and 365-day strategy and forecastMonitored weekly, monthly, and annual special eventsEffectively evaluated past and future market demand by utilizing turndown, consumer and competitive intelligenceDeveloped, tracked and reported key performance metrics along with recommendations to drive and optimize revenue and profitCoordinated pricing for special marketing & promotional programsConsulted with regional management to transfer knowledge in support of revenue maximizationAnalyzed and research key growth & market opportunities and build go-to-market strategiesExtracted data sets, perform analyses, build revenue management to support strategic and tactical activityPrepared month-end critiques and discusses results with a focus on continuous improvement of revenue maximizationLead effort to develop analytical and technical systems

Administered and performed troubleshooting for all technology & software for ~400 employees Developed procedures to track accounts and reduce costsMaintained and improved python script to manage SIM technology for the RAC businessOn-boarded new employeesIntegrated software with our account management software providing SSO solutions.Chaired advanced training for microsoft productsGenerated training manuals for IT topics

See full time Systems Admin position

Audited and corrected accounting schedulesReconstituted the POS system to remove accounting errors and optimize Collaborated with Marketing for event planning and advertisementsServiced technology and performed troubleshootingImplemented new cryotherapy services and team management toolsUpdated on-boarding and training manuals

Administered 80 accounts and pension plans and maintained those relationships.Executed yearly compliance testing, provided corrective actions, and audited each account administered.Filed yearly IRS/DOL schedules for each administered account.Collaborated with Sales and Business owners to analyze and design optimal pension plans. Performed yearly asset reconciliations and valuations.Generated regular and monthly communications with regards to account activity.Assisted IT by troubleshooting software, the network, and VBA scripts

Executed yearly actuarial valuations and asset reconciliationsPerformed benefit calculations and distributionsPerformed yearly defined benefit compliance testingFiled yearly defined benefit IRS, DOL, and PBGC schedules

Executed yearly compliance testing and provided corrective actionsFiled yearly IRS/DOL schedulesPerformed benefit distributionsGenerated yearly defined benefit IRS and DOL schedules

Reviewed data for various key systems to ensure accuracy and consistency

Coordinate between team members to ensure the safety and atmosphere of a venue and manage risk

Solely handled implementation, maintenance and training on VitalCast system (English and Spanish)Compiled information and media for company presentation regarding the future of the University communityMonitored hardware & software issues through analysis and solution design

Troubleshoot hardware and software issues and design personalized solutionsResponded to 15-25 service calls a week