Gerardo Fierros-Ornelas Email & Phone Number

Palmdale, CA, US

Woodland Hills, CA

• Oversee a designated territory, focusing on small businesses to provide a range of services including payroll, human resources, and benefits, while also upselling additional solutions to existing clients.
• Source and cultivate leads through strategic engagement with business partners, including CPA’s and business banking partners including US Bank & Bank of America, contributing to the expansion of the client base in my.
• Serve as the primary point of contact for clients addressing various aspects of their accounts, including inquiries related to invoices, account access, report generation, and more.
• Promoted from Associate District Manager in 7 months for consistently exceeding sales targets & driving revenue growth.

Woodland Hills

Palmdale, California, United States

• Leveraged extensive inventory knowledge to match clients with vehicles that aligned with their expectations and financial circumstances, resulting in enhanced sales via the effective use of Salesforce for customer.
• Facilitated a comprehensive sales process, including test drives and appraisals, while ensuring compliance with financial company stipulations such as auto insurance coverage, proof of income, proof of residence, and.
• Lead clients through the signing process for finance loan agreements, ensuring clarity and understanding of contractual terms, interest rates, and repayment structures.
• Achieved high performance sales targets, earning recognition by attaining the esteemed presidents club tier.

Palmdale, California, United States

• Managed multiple department administrative duties, leading to more efficient operations, and contributing to the identification of improvement opportunities through the analysis and recording of daily reports.
• Assisted clients in processing auto loan payments, inquiries regarding vehicle registrations, DMV related matters that included license plate issues, title transfers, and registration fees.
• Upheld exceptional customer service standards, effectively communicating with customers and business partners to facilitate the smooth completion of necessary documentation.
• Assisted in auction operations by leveraging Excel for vehicle inventory management, liaising with dealerships, and ensuring timely payment collection.

Palmdale, California, United States

-Create welcoming experience for all guests by connecting with them & preparing quality beverages to meet standard. -Train several new hire employees by following a Starbucks training plan. -Complete daily tasks in the café to ensure smooth operation for present and following day

Project Management Certificate, Project Management

Taking courses to fulfill necessary education hours and understand knowledge base for project management approved by the PMI to apply for.

Bachelor Of Science - Bs, Business Management

Managed to maintain a GPA of 3.5 since enrollment, and achieved making the deans list for academic excellence.

High School Diploma, High School/Secondary Diplomas And Certificates