As Co-Founder and Technology Director at Markeo, I led the technological development of an innovative e-commerce platform that integrated artificial intelligence to enhance processes and improve user experience. I managed the platform’s cloud-based infrastructure, ensuring scalability, security, and efficiency while overseeing a multidisciplinary team. My focus was on implementing AI-driven solutions, such as an AI recommendation system, which increased online sales by 25%. Additionally, I developed automated processes that reduced the administrative workload by 35%, driving operational efficiency. Throughout my time at Markeo, I handled various operational aspects typical of a startup, with a strong emphasis on technology and AI integration.

During my time as Director of Information Technology at Pathway Vet Alliance, I managed the technological infrastructure and operations for veterinary clinics across multiple U.S. states. I led the opening of new clinics while ensuring operational continuity through support for existing ones. I administered domains, email servers, and Office 365, ensuring the integrity of communication and collaboration services across the organization. I also designed and managed websites and databases, optimizing the company’s online presence and facilitating access to information. I supervised a geographically distributed multidisciplinary team, ensuring high-level technical support. I implemented scalable solutions that supported the company's rapid expansion, applying Gino Wickman’s Traction (EOS) methodology to optimize processes and improve operational efficiency.

As a Cable Technician II at Beck Associates, I was responsible for installing, testing, and troubleshooting complex cabling systems for broadcast and audiovisual equipment. I collaborated with engineers and technicians to ensure precise setup and optimal performance during high-demand broadcast projects. Additionally, I developed a custom Visual Studio script for Excel, which streamlined the organization of cable lists and generated tags, significantly improving the efficiency of cable installations. My role involved working in fast-paced environments, ensuring the proper functioning of systems during live transmission events.