I am a nature and culture passionate who loves to share that with people and create unforgettable and unique experiences with customers. My mission is to motivate others with a heart-driven hospitality attitude to mark people's lives.More than ten years in the tourism industry, learning, growing, and making a difference in the hospitality field.Creating new teams and strategies that can make a difference with clients:Achieve companies to get their goals and become not just more popular but better ones! I trained more than a hundred staff members to become team leaders who prioritize safety, security, comfort, and well-being throughout the customers.My colleagues say I'm very passionate, dedicated, and responsible with my job. Still, the people who know me always say that I have a unique form of seeing things and solving other needs without taking the passion away from everything I do.
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HostMarked Restaurant Feb 2022 - PresentToronto, Ontario, Canada -
Host SupervisorRiviera Elite Private Yacht Tours Apr 2021 - Oct 2021Puerto Aventuras Quintana Roo México* Hire and train the Host and Hostess for Hospitality Team.* Process and Check-in about 12 groups (maximum 120 pax) per day for the tours.* Standardize hospitality process onboard the vessels.* Get to the weekly goal of comments and generate new comments for TripAdvisor and electronic company platforms.*Control and inventory of equipment for aquatic activities.* I Supervised Boat Operations and staff member procedures (Catamarans and Yachts). -
Chief HostRiviera Elite Private Yacht Tours Mar 2021 - Oct 2021Puerto Aventuras, Riviera Maya, Mexico -
Head Tour GuideCancun Adventures Nov 2015 - Dec 2020Playa Del Carmen* Check that all ships are in a position to start operations.*Make sure all staff are on location and in optimal working conditions.*Prepare all documentation for the check-in process.*Perform and supervise the check-in process with all guests (approximately 120 pax in high season, every 4 hours).* Make a security speech on board the boats.* Guide and provide service, as well fulfill all 40 guests' needs on each tour.* Generate feedback for the company's electronic platforms.* Train new guides to comply with company standards and provide excellent customer service.
Gerardo Flores Education Details
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Certificate -
National Autonomous University Of MéxicoBiologist
Frequently Asked Questions about Gerardo Flores
What company does Gerardo Flores work for?
Gerardo Flores works for Marked Restaurant
What is Gerardo Flores's role at the current company?
Gerardo Flores's current role is Host Supervisor.
What schools did Gerardo Flores attend?
Gerardo Flores attended Toronto School Of Management, National Autonomous University Of México.
Not the Gerardo Flores you were looking for?
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Gerardo Flores
Monterrey Metropolitan Area -
Gerardo Flores
Mexico City1prodigy.net.mx -
1gmail.com
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