Gerard Otten Email & Phone Number

The Hague Area, Netherlands

As managing partner responsible for planning, logistics and installation of all projects.Recent projects include amongst others installations aboard the largest cruise ships in the world.These projects are very challenging; they have very short lead times and the deadline is always fixed and very tight.

The integration of ABN AMRO’s Wholesale business with The Royal Bank of Scotland Group plc. Responsible for managing the amendment and acceptance of MT101 contracts.• 1st line support (operational),• Implementing procedures and processes,• Build and maintain good relationships with FI’s,• Act pro active on issues arising,• Try to avoid client disruption,• Hand over to N-Share and RBS of 1st line support,• Hand over MT101 Agreement administration,• Building client awareness.

Manager Operations Processing and responsible for the departments Static Data, Corporate Actions, Settlements, Payments and Mid-Office (over 50 FTE). Integration of the departments after BinckBank took over her main competitor Alex Beleggersbank. This included the integration of the departments and people, as well as the physical move of the departments to one central location.

Manager Operations at Bank Insinger de Beaufort N.V. (IdB). As from September 2005 IdB has outsourced its back office to Ordina BPO. In this role responsible for (amongst others):• Operations Department (22FTE),• SAS70,• Liaison to IdB,• HRM for the department,• Transition to the new back office system (Thaler)• SLA reporting,• Process improvement.

Set to work as business analyst on the department Change and Project Management at the Service Centre Mortgages. Accomplish and edit impact analyses following new legislation and regulation in relation to compliancy.

As statutory director and of WestlandUtrecht Effectenbank responsible for (amongst others):• turn-around from institutional/research to retail banking through financial intermediaries,• inspiring and motivating 40 financial professionals,• introduction of new strategy and the positioning,• attaching the front and back office systems to Euronext,• compliance,• operations,• IT.Reorganised and repositioned Amstgeld N.V. from institutional/research to retail bank during 2003. Most important distribution channel is WestlandUtrecht Hypotheekbank N.V. As completion of this repositioning the name Amstgeld N.V. has been changed into WestlandUtrecht Effectenbank N.V. Both the research department (9 FTE) and the institutional sales department (7 FTE) were reorganised during the repositioning. After this reorganisation the new mid office department (7FTE) was established and the entire administration was converted to a new front and back office system. Responsible for the departments IT (4FTE), mid office (7FTE) and back office (7FTE).

As project leader responsible for the implementation of securities trading on stock exchanges outside The Netherlands. All customers at Postbank will be enabled to trade on NYSE, NASDAQ, Euronext, and DAX through internet, call-centre and voice-response system.Within the project responsible for:• training and instruction of the call-centre staff,• procedures and internal control,• liaison officer to the exchanges and the external regulators.

As business analyst and team leader responsible for the migration of the current back office system (EPER) to the new back office system (Gloss) within the department ‘Fixed Income’.Within this project responsible for.:• developing and editing the migration plan,• developing and editing the conversion plan,• making an inventory of the “business process requirements” related to static data,• organising workshops related to business requirements en user acceptance.

As business consultant responsible for the following tasks and projects:• implementation of SWIFTAlliance Entry,• interfacing between SWIFTAlliance Entry and the back office system (EuroPort),• liaison officer to Syntel (the supplier of EuroPort) for all operational and new developments,• improving the overall structure and the quality of static data of EuroPort.

Within the Euro project responsible for:• preparing and executing the Euro projects at Rabobank International branches in Luxembourg, Milan, Singapore and Amsterdam (Rabo Securities),• project management and control,• developing and editing the Euro specifications for external suppliers like Syntel and Midas-Kapiti,• developing, editing and maintaining a central ‘Euro-issues’ data base all Rabobank International branches,• developing and editing of test plans and executing tests,• developing and editing of conversion plans and executing conversions,• delivering Euro (awareness) training.

Within the quotation project for the replacement of the current back office system by the Gloss system (Temenos Systems) responsible for:• RFI, RFP and quotation,• preparing, organising and executing work shops for the future Gloss users.

Within the GTS (Global Transaction Services) project responsible for:• making an inventory of country specific regulations related to cross-border payments.

Within the development project for an internet based loan application responsible for:• project management,• the life cycle of the project from inventory till implementation.

Within the development project for a new core system (Quaestor) for F. van Lanschot Bankiers as information analyst responsible for:• developing and editing of ER-diagrams en data models for custodian services,• transfer of knowledge and training related to securities trading and custodian services within QSD.

As manager operations, besides the management of the department (5 FTE), responsible for the editing and implementation of a new internal control system.

Administration and tax advisory for SMEs:• draw up balance sheets for tax collectors and chamber of commerce,• tax return for income tax, sale tax and capital taxation.

As manager operations, besides the management of the department (6 FTE), responsible for the following projects:• implementation of a new back office system (EuroPort),• implementation of a new general ledger (Exact).

As manager operations, besides the management of the department (15 FTE), responsible for the following projects:• selection and implementation of a new back office system,• preparing the annual account,• payments and foreign exchange,• liaison officer to the external regulators.

Yes, Composer/Ief

Yes, Securities

Yes, Operations

No, Business Administration

Yes, Secondary School, Vwo