Gerard Pinzone Email & Phone Number

Hauppauge, Ny

• Supervised a team of 30 in all aspects of Configuration Management (CM), Quality Assurance (QA), and Independent Verification and Validation (IV&V) departments in order to perform and certify official software releases.• Created a corporate-wide Quality Management Plan based on ISO 9001:2008 and CMMI standards in order to increase access to international markets and government projects, maintain consistently dependable processes, and guarantee less wasted time, materials, and efforts. • Developed metrics used for ISO compliance across all departments to achieve ISO certification.• Planned and executed the implementation of CMMI Level 3 for 2010 to lower software productivity costs and increase customer satisfaction. Reassessed and reapproved in 2013 for entire company across all locations and offices.• Created a company-wide Development Process Plan (DPP) document that resulted in defining a corporate-wide methodology for software design and development.• Wrote corporate implementation plan to include audits, metrics, UML diagrams, etc. and ensured compliance with IEEE 12207 lifecycle definitions. • Deployed a corporate-wide CM and QA Plan based on IEEE 12207 standards. • Developed and defined corporate processes for bug tracking, ISO preventative and corrective actions, contracts, non-disclosures, software releases, proposals, software shipments, and official document releases.• Implemented “Eight Disciplines Problem Solving (D8)” for root cause analysis and corrective actions.• Enhanced security and flexibility with Version Management system, including writing custom plugins to prevent unauthorized actions and end-to-end encryption. • Managed the implementation of Serena TeamTrack for process management of multiple departments including Contracts, Purchasing, QA, IV&V, ISO, Engineering, Shipping, and Configuration Management.• Overhauled Problem Tracking system by migrating data to Serena TeamTrack process management system.

Greater New York City Area

• Planned and coordinated all QA projects for a team of 8 to present the management team with project status reports and updated bug reports by developing and managing each the project plan, ensuring milestones and timelines are met.• Established best practices (process, procedures, standards, tools) to ensure a high level of quality into all phases of the software lifecycle. • Defined, developed, analyzed, and interpreted QA policies and metrics for developers, testers, and technical writers.• Performed Unified Modeling Language (UML), IEEE software specification and documentation standards, JUnit test harness development, Jtest white box software testing program with code coverage analysis, Pre and post condition checks in source code. • Implemented a company-wide bug tracking software running on a web-based platform enabling users of Windows and Linux OS to interface seamlessly. • Developed testing methodology for functional (black-box) and unit (white-box) testing. • Deployed RadView’s WebLoad for automated system testing and load/stress analysis for WebMind’s NewsCruncher product. • Managed the development of the open source project: JUnit Test Generator a utility that automatically generates JUnit test harnesses based on the structure of the compiled java classes.• Hired, mentored and grew QA team via on-the-job training and supplemental training.

Greater New York City Area

• Successfully managed a team of 20 in-house engineering and support staff to implement a new multi-million dollar Automated Fare Collection hardware and software to the MetroCard system for the world’s largest transit agency.• Managed the day-to-day project management activities including the technology selection, vendor negotiations, and installation. • Directed the MetroCard Vending Machine software design effort using C++, Java, and Visual Basic. • Served as the Lead Engineer on the Unified Ticket Format MetroCard software (i.e., Gold MetroCard) including the creation of a schedule and budget.• Completed the redesign of the existing software on every system level, wrote functional and technical specifications, designed the new encoding (storage) format of MetroCard, and developed methods to implement new kinds of fare policies through software.• Defined program management methodology for organization based on five phases: initiation, planning, executing, controlling and closing.• Researched and developed a method to create human speech to allow equal access to blind and visually impaired customers to existing MetroCard equipment.

Master Of Science (M.S.), Electrical Engineering

Bachelor Of Science (B.S.), Electrical Engineering