Gerard Richard Email & Phone Number

Worcester Ma

• Reduced delinquency of 90+ from $2.2M to under $1M
• Manage the credit review process for customer risk evaluation and grant appropriate credit lines.
• Implemented credit standards for effective and consistent reduction in delinquency in accordance with company objectives.
• Established document portal for retention of tax exemption certificates and credit applications to minimize lost customer documents and promote easy access for retrieval.
• Authored and distributed vendor portal instructions for invoice submission, PO retrieval and invoice research.
• Negotiate payment plans and maintain relationship with outside agency for accounts requiring legal action.

Andover, MA

Contact clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises.Direct management to major collection problems that may require special attention. Meet or exceed targeted cash collections metrics, delinquency, dispute, and other quantitative targets. Accountable for reducing delinquency and.

Natick, MA

Responsible for all aspects of credit management for a portfolio of major accounts, including analysis of credit risk establishment of credit lines and the collections strategies for the portfolio.Work with other members of the Credit team, Customer Service and Sales to resolves disputes and issues that affect sound AR management.Establish strong working.

Natick, MA

Trained and supervised junior staff. Addressed, researched and resolved issues relating to credit, general accounting, reporting, order processing, terms and other issues as needed. Maintained the Domestic and International Aging including collections, resolution of customer disputes, and reporting of a 20 million dollar domestic and a 7 million dollar.