Bas Gerards Email & Phone Number

Amsterdam, NH, NL

• Returned to an individual contributor role while managing two Technical Project Managers.
• Responsible for over 30+ carrier integrations in our northern active markets (UK, DACH, and Benelux), which account for 80% of revenue.
• Focused on product initiatives to enhance the robustness and user-friendliness of our integrations, including improvements to error messaging and speed of tracking updates.
• Involved in the restructuring of carrier integration teams and carrier portfolio management.

Eindhoven, Noord-Brabant, Nederland

• Managed a team of 5 product managers within the carrier domain, differentiating between individual contributors responsible for integrations and carrier-related features.
• Developed a comprehensive carrier vision and strategy from scratch, securing buy-in from the executive team to implement it.

Eindhoven, Noord-Brabant, Nederland

• Started as a PM for the Expansion product team, responsible for Sendcloud's launch in the UK, focusing on carrier integrations and related features.
• Established an individual carrier integration team, managing over 30 carrier integrations across various markets, including France, Italy, Spain, the UK, Benelux, and DACH.
• Collaborated directly with a team of software engineers, ranging from small teams of 6 to larger teams of 12. Gained experience working with third-party software houses.
• Gained experience working with third-party software houses.
• Engaged daily with carrier partners and internal stakeholders.
• Proficient in working with API documentation, creating project/product briefs, and coordinating execution from start to finish.

The Randstad, Netherlands

• Transitioned to a Product Owner role to bridge the gap between technical and commercial teams.
• Worked on several features in UI and build an integration with Australia Post with a team of engineers
• Facilitated communication and collaboration between tech and commercial teams to ensure product alignment and efficiency.
• Grew into the role, contributing significantly to product development and strategic planning.This experience enriched my technical skills and provided a valuable start into product management.

Amsterdam En Omgeving, Nederland

• As an SDR, managed the pre-sales process for enterprise deals, qualifying leads, and setting up meetings for the sales team.
• As Sales Executive, sold multi-carrier shipping software solutions to medium-sized clients, helping them optimize their shipping strategies.
• Initially managed the upsell of the client base to a new higher subscription model, enhancing their service levels and features.
• Focused on the checkout module, advising clients on offering multiple shipping methods in their checkout to boost conversion rates for online stores.

Amsterdam Area, Netherlands

• Covered the Noord-Brabant region in the Netherlands for over two years, managing around 200 SMB clients (under 50k ARR).
• Responsible for attracting new clients and upselling to current businesses.
• Focused on the e-commerce segment, advising prospects and clients on their (international) shipping strategy.

Amsterdam Area, Netherlands

• Created a brand dedicated to offering earplugs to protect individuals from hearing loss and tinnitus at parties and festivals.
• Gained valuable experience in sourcing components, managing branding, and handling marketing efforts despite challenges.
• Oversaw all aspects of the business, developing a strong understanding of the e-commerce landscape.
• Gained practical insights into running a small business and the importance of customer-focused solutions.