Gerd Inkmann has over ten years of experience in the Design, Implementation and Operational Management of integrated eCommerce and Supply Chain Solutions. He has managed end-2-end BPO solutions for global brands from the Fashion & Consumer Goods industry, as well as Fortune 500 companies from the Tech & Communications sector. He has a track record of designing and implementing successful eCommerce setups on a global scale, and of leading international teams to success in virtual settings. Gerd is detail-oriented and passionate about solutions that do not just meet requirements but deliver benchmark performance for his clients.Gerd manages various business functions such as multi-channel Order Management, Customer Service, Logistics & Fulfillment and Payment Operations to deliver a full, coherent service for his clients, and an excellent experience for their customers.Gerd is frequently leading the creation of business proposals and answers to RFQs. His detailed understanding of ecommerce service delivery and his focus on clients' needs have helped his company win multiple accounts and extend the scope of existing client relationships.
Listed skills include Project Management, Ecommerce, Supply Chain Management, Outsourcing, and 15 others.