More than 25 years IT experience with a strong emphasis on Datacenter Infrastructure, IT Services and process and project management.Profound knowledge of managed services for networking, security, datacentre / cloud, virtualization and unified communications.Passionate about producing realistic solutions for complex challenges; motivating others to go for the extra mile to deliver what is needed; enabling cost effective standardization and automation.Keen interest in aligning business and technology, innovation and quality assurance.Excellent communication, leadership and organizational skills, with a proven record of leading, managing, and delivering complex projects on time and within budget constraints in a worldwide organization.Specialties: Open Mindset. Solution focused, getting the job done. Enabling change. Result driven. Always eager to learn and evolveManaging Service Operations activities in an ITIL v2/v3, and SOX compliant environment.Incident, Change & Release Management on Global Accounts. Virtualization & Cloud Solutions.Business Continuity and DRP skills.TCP/IP Networking/Routers/Firewalls + F5Network/Data Security and Auditing
Listed skills include Itil, Service Delivery, It Service Management, Program Management, and 15 others.