Gestão de Relacionamento com Clientes: Meu papel é estabelecer e manter relacionamentos sólidos com nossos clientes existentes. Isso implica compreender profundamente suas necessidades e expectativas, além de identificar oportunidades estratégicas para expandir nossa colaboração.Consultoria em Soluções de Nuvem: Trabalho em estreita colaboração com nossos clientes para compreender suas metas e desafios específicos. Através de uma abordagem consultiva, proponho soluções de nuvem personalizadas e sob medida para atender às suas necessidades de negócios de forma eficaz e eficiente.Atualização Técnica e de Produto: Mantenho-me constantemente atualizado com as mais recentes tendências e avanços em tecnologia de nuvem, bem como com as soluções oferecidas pela Baitz. Isso garante que possamos fornecer aos nossos clientes suporte especializado e as melhores soluções para suas necessidades específicas.

As a Digital Sales professional for Google, I am passionate about driving adoption of Google cloud solutions by supporting the needs of our customers and partners. My role involves managing a client portfolio, negotiating customized solutions and working closely on structuring projects with partners.Main responsibilities:Customer Portfolio Maintenance: I am responsible for maintaining solid relationships with existing customers, understanding their needs and identifying expansion opportunities.Cloud Solutions Negotiation: I collaborate with clients and partners to understand their goals and challenges, proposing customized cloud solutions that meet their needs.Structuring Projects with Partners: I work closely with business partners to develop strategies and projects that maximize the value of Google cloud solutions for our customers.Technical and Product Knowledge: I stay up to date with the latest trends in cloud technology and solutions offered by Google, ensuring our customers receive the best support.

As an Advanced Optimization Specialist at Pinterest, my central role is to support account managers in maintaining customer engagement by creating and implementing ad optimization strategies on the platform. My expertise focuses on improving the effectiveness of campaigns and meticulously analyzing their results to measure their performance.Main responsibilities:Ad Campaign Optimization: Actively worked on creating Pinterest ad campaigns, refining them to meet client goals and maximize return on investment.Performance Analysis: I carried out detailed analyzes to evaluate the efficiency of campaigns, identifying opportunities for improvement and adjusting strategies based on the data.Results Measurement: Developed and implemented success metrics, allowing the team and clients to track the progress and results of campaigns.Collaboration with Account Managers: Worked closely with account managers to align strategies with client objectives and ensure exceptional service.

As Partner Manager at Pinterest, my role played a crucial role in connecting Pinterest and our partners, including direct customers and marketing agencies. My focus was to provide valuable insights into the Pinterest ad platform and develop strategic investment plans to ensure solid results.Main responsibilities:Pinterest Advertising Platform Sales: As a platform ambassador, I have educated direct clients and marketing agencies on the benefits of Pinterest as an effective advertising channel.Ad Strategy and Investment: Worked closely with partners to develop customized advertising strategies aligned with their business objectives. I created investment plans that optimized spending and ensured significant returns.Partner Relationships: Maintained strong relationships with a variety of partners, providing proactive support and guidance to ensure ongoing campaign success.Extensive Experience in Direct Clients and Agencies: My role included working with both direct clients and marketing agencies, adapting my approach and strategies to meet the specific needs of each type of partner.Ad Platform Mastery: Stayed up to date on all Pinterest ad platform features and updates to provide accurate and strategic insights.

As Account Manager, I was responsible for supervising the client portfolio in the industrial automation and telemetry sector, proposing advanced solutions for the control of process variables.Main responsibilities:Development of Customized Solutions: I actively prospected for new customers, presenting industrial automation products and services. My approach was based on deeply understanding the needs of each company, in order to develop proposals aligned with their expectations and adapted to the market reality.Portfolio Maintenance: Actively maintained the solutions portfolio, keeping it updated and relevant for customers.Consultative Approach: I adopted a consultative approach to clarify doubts and provide strategic guidance to clients, helping them make informed decisions.

In my role as a Personal Financial Planning Consultant, I was responsible for managing a portfolio of individual clients in personal budget control projects, implementing my own methodology.Main responsibilities:Development of Personalized Solutions: I actively prospected new clients to present financial services, focusing on understanding their individual and family financial needs. My approach aimed to create proposals aligned with each client's expectations and market demands, adapting them to their specific needs.Portfolio Maintenance: Maintained the financial services portfolio active, ensuring available options were up to date and aligned with customers' evolving needs.Consultative Approach: I adopt a consultative approach to providing financial clarifications and guidance, assisting clients in managing their personal finances.

In my role as PPCP and Project Management Intern, I played a strategic role in supporting the PPCP (Planning, Programming and Production Control) area, applying the OEE (Overall Equipment Effectiveness) method to improve the efficiency of production processes. Furthermore, I closely followed the updating of the ISO 9001 standard and actively collaborated in multidisciplinary projects, involving the areas of Research and Development (R&D), Projects and Commercial.Main responsibilities:Process Optimization: I used the OEE method to analyze and improve the efficiency of production processes, identifying opportunities to increase productivity.Collaborative Project Management: I actively participated in collaborative projects, including the development of projects together with the R&D, Projects and Commercial areas, aiming to improve products and processes.Materials Development: I worked directly on the project to replace the polyurethane (PU) stub material with ultra-high molecular weight polyethylene (UHMW) for bag machines. This involved modelling, developing and refining formulas and creating channels in UHMW material, with a focus on production effectiveness and sound barrier.ISO 9001 Update Support: I actively participated in the update and compliance process with the ISO 9001 standard, ensuring that all quality requirements were met.