• Acted as Store Responsible, taking on managerial duties in the absence of a manager, ensuring smooth daily operations.• Edited daily schedules, ensuring adequate coverage for all necessary roles and responsibilities during shifts.• Managed POS system authorizations for returns, cash exchanges, and refunds, maintaining compliance with company policies.• Supervised and supported employees, providing guidance and ensuring team performance aligned with store goals.

• Contributed to the seamless execution of multiple events by supporting pre-, on-site, and post-event operational tasks.• Strategically curated and managed content for Manic Organic’s Instagram and LinkedIn, including posts, articles, and reels. • Tracked and analyzed content performance metrics (likes, shares, reach, and engagement rates) to identify trends and optimize campaigns. Adapted content strategies based on performance insights to align with audience preferences and maximize impact.• Conducted targeted market research to identify potential clients within the company’s niche, aligning insights with the execution of a comprehensive communication plan.

• Managed Koreman’s Instagram business page, driving growth of over 450 followers and achieving 34,000 impressions through strategic campaigns and engaging content creation.• Designed and executed Koreman’s first limited edition campaign for Yuzucello, including label design, social media posts, and an article highlighting the unique citrus yuzu.• Conceptualized and delivered Koreman’s Valentine’s Day 2021 campaign, designing labels for Limoncello and Coffee Liquor, planning the campaign, and crafting social media posts to enhance visibility and sales.• Conducted various digital graphic design tasks, ensuring consistency with the brand’s identity across all materials.