Gergely Korga Email & Phone Number

Prague, Czechia

Prague, Czechia

Budapest, Hungary

Cash Allocation Automation - DeveloperAP/HR Ticketing Systems - DeveloperAP Mass Request Processing Automation - DeveloperFinancial and Performance Reporting - Supervisor & DeveloperProcess ImprovementProject ManagementVarious Automation Projects

Budapest

Financial and Performance Reporting - AnalystReporting Automation - DeveloperAP Mass Request Processing Automation - DeveloperReporting Query ManagementVarious Automation Projects

Budapest

Maintaining a portfolio of hundreds of billing accounts, distributed among several large companies; query management and monthly invoice productionAchievements:Automation of a manual crediting process (VBA):Importing data from an Infopath document stored on a sharepoint site; formatting this data to meet certain requirements; submitting the created form for booking, through Internet Explorer; retrieving the booked PDF from SAP; formatting this PDF to meet both internal and customer requirements; dispatching them to customerAutomated reporting tool for department ticketing system (VBA):Retrieving data from ticketing tool (webscraping); inserting data to dynamic pivot table; e-mailing formatted data for workload reviewOutlook reporting tool (VBA):For monitoring volume of a given shared mailbox; importing mail details into Excel; inserting data into dynamic pivot; creating a dashboard for top senders, top categories, etc…; e-mailing formatted data for workload review

Budapest, Hungary

Processing incoming sales orders (both hardware and software) and credit requests coming through e-mails and a ticketing system. Recording these orders and requests in Oracle within a business day. Following them up with the Customer, Logistics, Fulfillment and Collections departments if necessary. Maintaining up to date databases of currently active software licenses. Performing daily metrics reports. Weekly calibration calls with Sales and other departments.

Budapest, Hungary

Standard Order Entry:Receiving order documents in KOFAX10 from customer; entering these orders into HERO system; sending order confirmation to customer; keeping a very short SLA (30 minutes) during the process.Training and coaching newcomers; process alignment with the US team; process revision along LEAN standards; supervising process transition from the US team to the Budapest team; creating a brand new SOP and keeping it up-to-date.Data Entry and Validation (backup member for the Claims Team):Recieveng fax documents in KOFAX10; sorting documents according to type and order number; creating new order for patients if necessary; keeping the 30 minutes SLA for this process as well.

Supply chain management for a nation wide sales network (over 5,500 sales spots); preparing and controlling a semi automatic packaging system; monitoring production and occasional troubleshooting; supervising the workflow of 20-25 colleagues; calling for part timer colleagues if necessary; maintaining their schedule and payroll; supervising their quality; analyzing production data for around 6,000 items per week; keeping a 52 hours SLA.