Gergő Fehér Email & Phone Number

Budapest, Hungary

Budapest, Hungary

• Professionally providing Help Desk support to clients through written and spoken communication.
• Utilizing monitoring systems such as Opsview and Munin to check alerts and monitor server room temperature.
• Handling crisis situations involving complex technical hardware or software issues.
• Expertise in assembling, configuring, and maintaining DELL servers.
• Collaborating with local companies such as ISZT, Integrity Kft, Szerverplex, and Naxonet.

• Providing professional Help Desk support to clients through written and spoken communication.
• Efficiently handling client requests using the HostBill Admin Dashboard.
• Utilizing a range of monitoring systems such as Nagios, Zabbix, LibreNMS, Kibana, Munin, and Icinga to check alerts and monitor server room temperature.
• Successfully managing crisis situations, including resolving complex technical hardware or software problems.
• Expertise in assembling, configuring, and maintaining Supermicro servers.Collaborating with esteemed local companies such as Teqball, Netlock, and Dotroll.

• Represented the Samsung brand in stores, supermarkets, and partner events, ensuring a positive brand image.
• Supervised the incoming of Samsung products and maintained their quality display in the store.
• Utilized invoice platforms based on SAP for efficient order management and tracking.
• Maintained regular communication with the company and its partners, providing reports and feedback on the success of promotions.
• Provided professional help and advice to customers, ensuring their satisfaction and addressing their needs.
• Actively participated in workshops, training sessions, and company events to enhance product knowledge and skills.