Gerhard Smith Email & Phone Number

South Africa

Job PurposeEnsure compliance with internal policies and procedures, verify, authorize, release, prepare, capture, reconcile, and confirm all inputs within service level obligations. Promptly escalate any issues to the Departmental Head in alignment with Nedbank’s business strategy. Job ResponsibilitiesActively seek opportunities to enhance business processes and systems within Nedbank. Recommend effective ways to operate, adding value to the organization.Develop relevant product offerings based on thorough research and segment insights. Understand competitive pricing and align the products with client needs.Provide strategic advice to drive business value. Ensure that our offerings align with business requirements and contribute positively to Nedbank’s success.Ensure our products adhere to all compliance, operational risk, and security standards. Follow legal, risk, and compliance governance processes diligently.Efficiently address problems as they arise. Utilize appropriate problem identification techniques to propose effective solutions.Collaborate with colleagues, influence stakeholders, and inspire others to deliver within agreed timelines. Effective resource management is crucial.Develop sound business cases to support revenue growth.Innovate processes or products to create cost efficiencies. Understand budget requirements and set realistic targets.Manage costs throughout the Project Life Cycle. Negotiate with suppliers and minimize unnecessary expenses.Ensure client satisfaction by actively driving the development and implementation of solutions.Be the primary point of contact for all stakeholders during the project life cycle. Keep them informed and engaged.Engage with internal and external stakeholders to ensure enhancements match business requirements.Regularly review Nedbank and Business Unit Plans. Ensure that delivered systems, processes, services, and solutions align with our strategic objectives and values.

South Africa

Job PurposeTo consistently deliver excellent support to all stakeholders by providing timeous and accurate information. Job ResponsibilitiesDeliver various Credit Support, Portfolio Management and Administrative services effectively within agreed turnaround times and quality standardsEffective time management to ensure volume standards are metEnsure stakeholder satisfaction by providing accurate data and information recording and capturing on systems, letters and reportsExtract, action and distribute required reports and necessary information within set timelines Achieve high quality output of all tasks or activities performed and provide satisfactory service to the stakeholdersEffective and consistent adoption of transformational processes, technology or initiatives deployed into the business Be a strong and consistent team player who plays a supportive and collaborative role which contributes to efficient operation of internal team and stakeholder business divisionsEnsure continuous self-development and upskilling to enable optimal performance and value add to the business Improve operational effectiveness and better client satisfaction by contributing, participating and providing insights when required Provide support to colleagues and share required knowledge to ensure team success and satisfactory service to the frontline Proactive management and actioning of tasks as deemed appropriate from time to time. Add value to the Bank by identifying opportunities to improve or enhance processes and recommending improvements and supporting implementation of ideal solutions in the business. Minimum Experience Level3 - 6 years Credit Risk, Administration Technical / Professional KnowledgeEnd to End innovation lifecycleManaging conflict situationsFinancial managementAnalytical SkillsStakeholder managementIndustry trendsSystems knowledge Behavioural CompetenciesMonitoring information.Decision makingManaging workCollaboratingInfluencing

To provide administration support and specialist services to management across business functions in line with Nedbank business strategy.Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.Participate and support corporate social responsibility initiatives for the achievement of key business strategies.Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.Listen to clients and stakeholders and ask questions to understand their needs.Build relationships with clients and stakeholders by regular contact; being available and getting to know them.Resolve client queries by following business procedure and keeping client informed.Educate clients on the product offering by presenting them with the relevant information.Market products to new and existing clients and stakeholders by identifing client needs and matching product to the need.Achieve daily; weekly and monthly sales targets by following business unit sales strategy.Close the deal by getting client to sign up.

Sandton

Greenstone, Edenvale

Job Purpose To assess credit risk of existing portfolio so that risk is managed and mitigated in line with the banks credit policy. Job Responsibilities:Review existing portfolio to ensure alignment with the banks credit policy and to identify cross-sell opportunities by gathering and analyzing relevant information. Prepare credit applications and make recommendations based on the findings, within credit parameters. Achieve targets by using management information systems to measure performance.Support the achievement of service level agreement standards by understanding the client’s needs, providing guidance and recommendations and responding timeously.Contribute to external client satisfaction by sharing knowledge and developing skills of client service team members and other stakeholders.Build relationships with internal and other stakeholders.Manage risk by monitoring reports, including excess reports, within expected timeframes, identifying potential risks and taking corrective action to ensure risk compliance.Monitor covenants by obtaining latest financial information, measuring compliance and reporting.Sign off conditions of approval within required timeframes by checking information called for.Verify security by gathering all required information.Ensure Nedbank Group Rating requirements are met, including Basil and Moodys by reviewing accounts and identifying risks.Keeping abreast of legislation and other industry changes that impacts on role by reading relevant newsletters, websites, attending cessions.Improve personal capacity and stay abreast of developments in field of expertise by identifying training courses and career progression for self-thought input and feedback from managers. Ensure personal growth practiced and certifications and enable effectiveness in performance in performance of roles and responsibilities by ensuring all E-Learning completed and update date, experience practiced and certifications obtained.

Bartlett, Boksburg

ResponsibilitiesCapture bonds onto ooba system.Follow up with homebuyers on required and outstanding documentation.Follow up with banks on outstanding answers.Take telephonic messages for Homeloan Consultant.Where required, diary management of Homeloan Consultant.Collate for Homeloan Consultant pipeline loan progress.Remain abreast of process and documentation requirement changes in lending environment as they change from time to time.Keep the Homeloan Consultant’s Masterfile up to date and correct.Deal with commission queries.

Boksburg

Edenvale, Benoni And Greenstone

Job Purpose To assess credit risk of existing portfolio so that risk is managed and mitigated in line with the banks credit policy. Job Responsibilities:Review existing portfolio to ensure alignment with the banks credit policy and to identify cross-sell opportunities by gathering and analyzing relevant information. Prepare credit applications and make recommendations based on the findings, within credit parameters. Achieve targets by using management information systems to measure performance.Support the achievement of service level agreement standards by understanding the client’s needs, providing guidance and recommendations and responding timeously.Contribute to external client satisfaction by sharing knowledge and developing skills of client service team members and other stakeholders.Build relationships with internal and other stakeholders.Manage risk by monitoring reports, including excess reports, within expected timeframes, identifying potential risks and taking corrective action to ensure risk compliance.Monitor covenants by obtaining latest financial information, measuring compliance and reporting.Sign off conditions of approval within required timeframes by checking information called for.Verify security by gathering all required information.Ensure Nedbank Group Rating requirements are met, including Basil and Moodys by reviewing accounts and identifying risks.Keeping abreast of legislation and other industry changes that impacts on role by reading relevant newsletters, websites, attending cessions.Improve personal capacity and stay abreast of developments in field of expertise by identifying training courses and career progression for self-thought input and feedback from managers. Ensure personal growth practiced and certifications and enable effectiveness in performance in performance of roles and responsibilities by ensuring all E-Learning completed and update date, experience practiced and certifications obtained.

Edenvale And Benoni

Job Purpose:To build and maintain strong relationships with our business clients through superior and hassle-free service in order to differentiate Nedbank as the banking partner of choice. Job Responsibilities:Managed Self. Consistently ensured work completed to plan; progress reviewed and corrective action taken. Resource utilization produced balanced output i.e.quality; cost; business expectations and compliance. Complied with risk standards; monitored and corrective action taken.Identified and resolved work obstacles and problems effectively and had contingency options to deliver required output. Contributed to the crafting of polices; procedures; standards; processes; etc.Improved processes and culture - Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.Delivered Business Results - Initiate sales process by identifying opportunities for additional product or service sales. Facilitate sales process by defining bank's fulfilment requirements for the client and gathering required documents to conclude the deal. Provide after-sales service to bank's business clients by responding to their queries and requests in an efficient and timely manner. Make suggestions to improve customer satisfaction by identifying trends in customer queries and complaints and reporting these to the relevant stakeholders.Managed Process Results - Manage business risk by adhering to security and compliance requirements and bank's policies and procedures and ensuring that relevant documents are in place. Manage operational risk by following appropriate process.

Edenvale.

Managed Client Relationships - Build relationships with clients and stakeholders through regular contact and by being available and getting to know them (i.e. I know you strategy).Resolve client queries by following business procedure and keeping client informed. Educate clients on the product offering by presenting them with the relevant information.Transformation and Change-Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).Participate and support corporate social responsibility initiatives for the achievement of key business strategiesAchieved Financial Objectives - Deliver and achieve daily; weekly and monthly sales targets by following business unit sales strategy. Finalize client transactions by ensuring client signature for final product accepted. Improve performance based on management guidance and feedback. Obtain referrals from existing clients and in branch staff through collaboration. Market financial products to new and existing clients and stakeholders through the identification of client needs and by matching product to the need.Self-Managed - Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions. Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.Adhered to Internal Processes-Plan and implement effective prospecting activities by identifying and responding to business opportunities. Meet requirements of product applications by providing all required documentation.

Edenvale

Edenvale

Edenvale

Sandton City (Sandton)

Kempton Park

Re1 - First Level Regulatory Examination: Representatives, Financial Advisory Intermediary Services, Re 1 In Terms Of Fias Act 37 Of 2002

Certificate In Financial Services, Banking, Nqf 5, 120 Credits

Banking, Macro & Micro Economics, Business Accounting, Basic Principles of Law, Money Laundering, Business Management

Education record

Afrikaans, English, Maths, Business Economics, Technical Drawing, Computer Studies