Geri Wallace Email & Phone Number

London, England, United Kingdom

Duty Managing the storeOrdering & implementing DecorFollowing company procedures & disciplining staff where necessaryDealing with contractors following equipment breakdownsDealing with customer complaintsSigning off paperworkGeneral fixes of tills, printers and computersPerforming snatch and cash pickup on a daily basisLiaising with recruitment to vet.

London, United Kingdom

• Implemented and signed off company layouts
• Admin for right people, right place, right time staffing scheme.
• Joined the Business Involvement Group and became Deputy Chair.

London

• Training and supporting new members of staff.
• Keeping the department safe and legal by ensuring staff are up to date with TSL documents.
• Running the floor and covering for managers in their absence.
• Dealing with customer complaints and issuing high-value refunds.
• Launching seasonal phase changes.
• Controlling stock: counting space and ordering/returning stock.

Cheltenham, Gloucestershire

• Training new members of staff.
• Keeping the Café safe and legal by:o Filling out Due Duligence.o Waste checking & recording.o Checking tickets and printing new ones as needed.
• Making and serving coffee and hot food (for which I hold a Health & Hygiene Level 2 Certificate through Highfield; Barista trained by Matthew Algie)
• Counting & recording products nightly and bi-yearly.
• Cleaning the café nightly.
• Creating & implementing methods to reduce stock-loss.