Dedicated Dispatch
Dedicated Dispatch: Marten Transport: This position is a combination of Fleet Manager Coverage, Dispatch and Customer Service. Number 1 in service and communication is what the dedicated fleets represent for drivers and customer retention and growth.Basic responsibilities include but not limited to: tracking 24 fleets, repowering loads, scheduling and dispatching loads, communicating with the receivers/shippers and customers to ensure timely delivery and scheduling of loads. Coordination with Road Service to help stranded drivers on the road get speedy assistance to get rolling faster so the loads do not fail. Repower/split as needed to prevent loss of revenue for the company and superior services for the customer. RESPONSIBILITIES:1. Sole communication link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.2. Responsible for assigned fleet of tractors and drivers, including, but not limited to effective management for optimum performance in the following categories:On-time pickup and delivery performance.Pallet management.Out of route miles.Hours of service compliance.Driver availability.Accommodation of special routing needs.Cost control.3. Insure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.4. Daily accounting of all assigned trucks and drivers.5. Other duties as assigned by authorized personnel.RELATIONSHIPS:Daily interaction with drivers, other operations staff and management via qualcomm, telephone.SKILLS:Strong oral and written communication skills, strong organizational ability, detail oriented, ability to remain calm under pressure, handle multiple and varied tasks, basic typing.