Gerilhyn Esteves Email & Phone Number

NCR - National Capital Region, Philippines

• I ensure accurate data indexing of Healthcare Professional requirements and application information in a timely and efficient manner, while maintaining superior Healthcare Professional file presentation.
• I index, reviews and enters required metadata using a software application within the standard time-frame.
• I inspect documents for legitimacy, ensuring any/all questionable documents are reviewed by department management.
• I perform a thorough review of submitted application… Show more
• I perform a thorough review of submitted application, ensures complete and accurate data entry of required/appropriate information into the company’s proprietary software program. Show less

• Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
• Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
• Initiated interviews between candidates and hiring managers
• Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions

NCR - National Capital Region, Philippines

• Provided customer service and technical support for internet service related issues for a large US telecom for their phone and internet
• Assisted customer in troubleshooting connection related issues with their modems, routers, and telephones; also did basic setup for devices over Wi-Fi connectivity and email account related issues.

NCR - National Capital Region, Philippines

• assisted customers in locating their packages using the Carrier's’ website or by calling them
• helped customers in returning their ordered items if it was defective/damage
• walked the customers through on how to use the website
• processed advance refund for the customers
• contacted third party sellers for product issues

NCR - National Capital Region, Philippines

• provided warranty coverage
• assisted customers on their vehicle features and how to use it
• communicated with the dealership to check if the repair was covered or not and if we can offer cost assistance for the customer
• Dealership location assistance