Geri Stivers Email & Phone Number

Leveraging the Lean and Agile principles that are the cornerstone of Value Stream Management, I specialize in helping clients align departments with the company’s strategic initiatives, improve processes to reduce wasted time and money, and optimize their organizations for sustainability and customer value delivery. Recognized for driving transformative change, I am a consensus-building executive leader with deep expertise in stakeholder engagement, risk management, and fostering innovative organizational cultures.

I began my journey in 2018 as a Senior Project Manager, showcasing consistent leadership and a track record of delivering impactful results. This success paved the way for a series of advancements, from EPMO Manager to Director of Strategic Technical Program Management, and Director of EPMO Portfolio Management. In progressively strategic positions, I led transformation initiatives, including the TaxAct divestiture and merger, successfully managing the transition of TaxAct to Taxwell and completing all divestiture activities on schedule and below budget. ➥Implemented Value Stream Management across the organization, aligning operational practices with strategic goals, driving efficiency and enhancing organizational agility.➥Oversaw the divestiture of more than 100 software applications and business functions and guided the timely completion of 15 critical projects, resulting in a 23% reduction in labor costs and savings totaling $1.39M.➥Conducted a comprehensive program health assessment for a $25M, two-year outsourced software modernization project. Executed a six-week remediation plan and strategic pivot, resulting in savings of over $18M.➥Successfully turned around a critical $5.8M post-merger back-office integration program for the company's wealth management division.➥Established quarterly agile planning workshops aimed at aligning software development priorities with strategic goals, enhancing stakeholder collaboration, and accelerating time to market.

I coordinated business prioritization and development across three critical workstreams as part of a $60M initiative to modernize an insurance platform. Additionally, I managed the program’s roadmap and dependencies, ensuring seamless coordination between internal teams and external vendors.➥Implemented Scaled Agile practices within the program, enhancing software development velocity and optimizing delivery timelines.➥Conducted the initial Program Increment planning event, kickstarting development efforts across 12 teams.

I managed the creation of a robust 5-year, $8.7M business plan focused on modernizing Customer Care systems. Additionally, I established a new scrum team and assumed the interim Scrum Master role to ensure smooth project execution.➥Served as the primary consultant for phone system enhancements, collaborating with three business units to consolidate over 40 phone queues.➥Implemented release management protocols for User Acceptance Testing (UAT) and production releases, overseeing training, coordinating production releases, and offering support on the initial day of release.

Madison, Wisconsin, Us

I delivered program and project management support for client initiatives, including overseeing a $2.1M data center migration and spearheading the implementation of Cisco Telepresence video conferencing systems for a Fortune 500 client.➥Assisted Cisco Advanced Services in validating new vendor processes, which were subsequently adopted for all future Telepresence implementations.➥Led a team of project managers overseeing a complex data center migration, including coordinating 10 migration events over 14 weeks, successfully completing the project 2 weeks ahead of schedule.