Gerlof K. Email & Phone Number

Manchester, Greater Manchester, GB

In my current role at Urbanbubble, I’m driving the development and implementation of a comprehensive project toolkit and framework that aligns with our unique approach, the ‘urbanbubble way.’ I’m overseeing 13 key projects for the first half of the year, working closely with project owners to ensure mandates are robust and fit for purpose.A core focus is.

Sale, Manchester, GB

Led a comprehensive review of the existing technical landscape across key departments, including Finance, HR, Operations, and Sales. Identified critical inefficiencies and developed strategic proposals to transition from outdated on-premises systems to advanced cloud-based solutions. Crafted a compelling business case projected to deliver annual savings of.

Manchester, Greater Manchester, GB

As Head of Transformation at Autocab/Uber, I led Autocabs' transformation department, implementing SaaS solutions to their customers (B2B). I've overseen the expansion of the consultantcy team and implementation of project management. I created a customer-facing global project delivery team, enhancing service delivery and satisfaction. Implemented.

GB

As the Head of Project Delivery, I played a pivotal role in driving organizational success through strategic initiatives. I defined a comprehensive change portfolio and created a 3-year roadmap for enterprise-level and sub-portfolios, including Sales & Aftersales, Central Functions & Infrastructure. Reporting directly to the Chief Information Officer.

Houston, Texas, US

In the role of Portfolio Manager for Transitions/Transformations & Cloud Portfolio, I effectively managed the HP Commercial T&T Portfolio, overseeing key accounts such as BP, TNT, and Rolls Royce. These were key revenue-generating change programs where my team was responsible for Transitioning our clients' IT capability in-house and then Transforming it to.

Houston, Texas, US

As the Digital Program Manager at Norfolk County Council, I provided comprehensive oversight for the program management of a local authority's new logo client. Leading a skilled PMO team, I successfully managed a program consisting of 32 projects. Key initiatives under my guidance included Workplace Services, Data Centre Services, Security & 27001.

Houston, Texas, US

In the role of Head of Service Delivery (APAC) at HP Malaysia, specifically for the Shell account, I held a comprehensive range of responsibilities. This included overseeing all aspects of the service desk, which encompassed managing a team approx. 300 full-time employees, 12 team leads, and various support teams such as 1st line support, 2nd line remote.

London, England, GB

In my role as the EU Business Manager at Shell UK, I held the responsibility of overseeing IT Service Delivery operations across Europe. Managing a team of approx 200 staff across two locations, I developed strong people management skills and gained extensive experience in outsourcing, change management, and navigating diverse company cultures. With direct.

London, England, GB

As the Service Portfolio Manager at Shell UK, my primary responsibility was ensuring the overall Service Delivery of a diverse portfolio of services. This encompassed various key areas, including operational finance, staffing and cost models, cost recovery mechanisms, defining new Service Level Agreements (SLAs), customer billing, supplier management, and.

London, England, GB

As an IT Manager at Shell, I have a strong background in technical leadership and coaching, having held positions as a Technical Lead and Service Desk Coach from 2000 to 2003. Building on this experience, I transitioned into the role of Team Manager from 2004 to 2006. In this capacity, I successfully managed a team of 20 individuals providing support to a.