Executive nurse leader in the ambulatory, and acute care setting.

Dynamic. Creative. Committed. Icahn School of Medicine at Mount Sinai is proud to stand as a leader in medical and scientific training, biomedical research and patient care. Our unwavering dedication to intellectual exchange, multidisciplinary teamwork and innovation propels us ever forward in discoveries and advances to improve the human condition.

MissionEmpowering others through powerful words, professional coaching, leadership development, mentoring, meditating, spiritual living and mindful loving.VisionTo provide educational programs that empower others to align their present careers with their goals and dreams, and to move into careers in healthcare, and STEAM.

The President, Board of Trustees, and Faculties of Case Western Reserve University extend greetings and congratulations on the occasion of The Annual Commencement Convocation and express cordial good wishes for continues success May 21, 2017

Innovative, deliberative, operational healthcare leader responsible for the clinical oversight of a 145,652 annual visit Emergency Department. Kings County is a Level 1 Trauma Center providing essential and high quality care to a diverse Brooklyn population. The Adult and Pediatric Emergency Departments are state-of-the-art. The Kings County Emergency Department is one of the busiest in the nation, as reported by Becker's Hospital Review- 50 Hospitals With the Most ER Visits.www.nychealthandhospitals.org/kingscounty/html/about/info.shtml

Critical leadership for an 81,000-annual-visit Emergency Department in an academic medical center RANKED #6 HOSPITAL IN THE US; ranked #1 HOSPITAL IN NEW YORK CITY by U.S. News & World Report; managed team of 190 FT employees and 6 Nursing Care Coordinators to facilitate 18,000 in-patient admissions/annually; operated department budget of $27M► MAJOR ACHIEVEMENTS ◄♦ AWARD: American Heart Association/American Stroke Association Get With The Guidelines (GWTG) Stroke GoldPlus Performance Achievement Award and Target Stroke♦ AWARD: Quality and Patient Safety-QPStar award Oncology STAT Protocol Team♦ AWARD: Quality and Patient Safety-QPStar award Hand Hygiene Practices in the Emergency Facilitated the construction and opening of the new $6.4M Comprehensive Psychiatric Emergency Program (CPEP)♦ AWARD: Press Ganey Success Story Award 2014♦ AWARD: New York-Presbyterian 2012 Patient Centered Care Team Award♦ POSTER PRESENTER: ‘Achieving Quality Improvement in The Emergency With Nurse Quality And Patient Safety Fellows’♦ PUBLICATION: "Emergency Department Crowding and Hand Hygiene Compliance” (2014)♦ PUBLICATION: Co-authored Early detection and treatment of severe sepsis in the emergency department” identifying barriers to implementation of protocol-based approach Journal of Emergency Nursing (2012)♦ OPERATIONAL EXCELLENCE- $2M expense reduction (salaries and non-salaries) within a 24-month period♦ Facilitated construction and opening of new $10M Barbara Walters Acute Care Treatment Center, a 15-bed acute care treatment district♦ Hand-Off Communication: Improving Patient Safety, a demonstrated 2.6-3.0 Six Sigma score improvement ♦ Rapid Medical Evaluation –Patient Flow Initiative –realized reduction in left without being seen rate (LWBS) rate to (2.5%), and Median time-to-provider reduction of 15-20 minutes♦ ECLIPSYS implementation in the ED setting♦ Mentored and trained Nursing Care Coordinators that are now leaders

Led staff of 140 FT employees and coordinated staff involvement in direct patient care within the Adult and Psychiatric Emergency Departments► MAJOR ACHIEVEMENTS ◄♦ Led (ED) New York Stroke Center Designation Project♦ Successful Society of Chest Pain Centers Designation♦ Successful Bariatric Center survey completion♦ MCIC Vermont Patient Safety Nurse Program implementation♦ 100% Staff Nurse Emergency Nurses Association Membership Drive♦ Implementation of Board of Certification for Emergency Nursing Test Preparation Workgroup♦ Established medical record audit documentation program♦ Implementation of Hourly Rounding Program in alignment with “We Put Patients First”► OVERVIEW ◄♦ 24-Hour Nursing Accountability♦ Effectively collaborated with members of the health care team to ensure optimum outcomes for patients♦ Monitored clinical indicators: time to thrombolysis, core measures, and national patient safety goals♦ Data collection to meet key performance indicators♦ Facilitated implementation of the “We Put Patients First” hospital-wide initiative and “Relationship Based Care”♦ Monitored, investigated and resolved complaints♦ Managed the process of recruitment, selection, and retention of appropriately skilled emergency department staff♦ Provided staff support, counseling, performance development and feedback for all levels of staff♦ Promoted involvement of staff at all levels in clinical decision making, problem solving and process improvement♦ Participated and supported department nursing research activities♦ Co-chaired department specific joint practice committee

Led team of 160 FT employees; evaluated patient flow and workflow redesign; created and communicated a shared-unit vision in alignment with hospital-based strategies► MAJOR ACHIEVEMENTS ◄♦ Facilitated the opening of the Area D treatment area, a 15-bed acute treatment area in the ED♦ Implemented SBAR no-delay fax reporting program hospital-wide♦ Implemented huddle program at change of shifts within the department♦ Implemented the ED in-patient nurse shadowing program♦ Developed evidence-based unit educational programs♦ Facilitated staff involvement in the Herbert Irving Institute for Translational Research and in The New York Academy of Medicine research programs► OVERVIEW ◄♦ 24-Hour Nursing Accountability♦ Managed, organized and coordinated an integrated team of physicians, nurse coordinators, nurses, and ancillary personnel with a census of 71,000 visits/annually♦ Planned, developed and implemented risk management and error reduction strategies in the Adult and Psychiatric Emergency Department♦ Co-chaired department patient flow committee♦ Co-chaired department protocol committee♦ Empowered personnel to implement a comprehensive, patient-focused, cost-effective, high quality delivery system

► OVERVIEW ◄♦ Provided consistent definitions of law statutes in medicine, community health, and occupational health concepts♦ Developed clinical role models for integrating health law and delivery of clinical medical services♦ Identified resources to assist students in addressing legal issues in future practice

Managed 100 FT employees; developed educational programs that addresses knowledge gaps, review policies, and oriented new hires to Emergency Department protocols and practices► MAJOR ACHIEVEMENTS ◄♦ Opened 10-bed EZ-Care Treatment Area providing urgent care within the footprint of the adult emergency department♦ Developed adult and pediatric simulation programs♦ Developed ED orientation program based on the Emergency Nurses Association standards♦ Developed hospital-wide IV certification program♦ Oriented approximately 120 nurses to the specialty of Emergency Nursing♦ Graduated from the New York City Health and Hospitals Corporation Nursing Research Fellowship Program► OVERVIEW ◄♦ Managed, organized and coordinated an integrated team of physicians, nurses, and ancillary personnel with a census of 76,000 visits annually♦ Planned, developed and implemented risk management strategies in the Emergency Department on a daily basis♦ Member of hospital-wide case review committee♦ Served as a resource liaison for troubleshooting problems♦ Responsible for in-service and orientation programs for the nursing staff in the emergency department♦ Empowered personnel to implement a comprehensive, cost-effective, high quality patient delivery system♦ Assisted in providing individual staff members with learning and resource materials♦ Planned, developed, and implemented on-going education programs for all Nursing personnel on all tours of duty♦ Consulted with medical and nursing staff on medical malpractice issues♦ Assisted with Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), Basic Cardiac♦ Life Support (BCLS) Training and testing for the medical and nursing staff