Germaine Rigg Email & Phone Number

Atlanta, GA, US

• Utilize the IRS Automated Under Reporter system to compare taxpayer returns with third-party reports (W-2s, 1099s, etc.) to identify income/deductions discrepancies.
• Monitor and flagging underreporting/misreporting of income using automated systems
• Issues CP notices to taxpayers regarding discrepancies, proposing adjustments to taxes, interest, and penalties.
• Engages with taxpayers to resolve discrepancies by collecting supporting documentation, and ensuring compliance.

• Art Coordinator for retainer client Warner Brothers, MailChimp, Apple, Verizon, NBA, NBC, Rooms To Go, Serta Simmons Beautyrest
• Developed project scopes based on provided client briefs for approval, negotiated timelines and costs when necessary
• Worked with team members and department leaders to develop work plans designed to meet project objectives from client-provided briefs
• Maintain consistent client contact, kept senior management informed of any potential issues and offered input into client relationship matters while serving as the point of contact between them and department heads on.
• Assisted in the day-to-day oversight of projects to ensure that the project team understands and meets project scope deliverables and profitability targets
• Coordinate with leadership to ensure project plans, resources, and timelines are effectively communicated while ensuring OSHA and COVID-19 safety guidelines are adhered to

• Manage customer experience from prepurchase through delivery
• Communicates with clients/management to provide post-meeting deliverables
• Screens/directs high volume of telephone calls and respond to requests/inquiries
• Pitch new product lines to buyers for clients such as Serta Simmons, Purple Mattresses, Temperpedic, and Nectar Mattresses.
• Complete inventory liquidation and store closure ahead of schedule by independently promoting items through social media campaigns and strategic advertising to drive in-store traffic.

Orlando, FL

• Worked with team members to develop work plans designed to meet project objectives from client-provided briefs
• Monitored social media marketing across company’s accounts via Facebook, Instagram, Twitter, Youtube, WordPress reaching broad audiences across the web.
• Enhanced the guest experience by regularly monitoring the media equipment and moderating in the online chat rooms.
• Coordinated meetings and agendas enabling me to develop excellent multi-tasking and conflict resolution skills
• Worked with team members to develop work plans designed to meet the project objectives from client provided briefs
• Tracked project progress and ensured change was effectively managed, branding me “Company whip”

• Streamlined Culinary Department Daily Operations, budget, and purchases, resulting in an 11% decrease in labor costs annually while continuing to meet food safety standards
• Maintained relevant product knowledge, remained education on industry and customer trends and preferences, and provided brief education on these trends to team members to ensure uniform high-quality customer service
• Utilized a strengths-based leadership style, effective written and oral communication skills, and a culture of mutual respect, leading to a 25% increase in departmental sales
• Streamlined the Culinary Department's daily operations, budget, and purchases, resulting in an 11% annual decrease in labor costs while continuing to meet food safety standards.
• Maintained relevant product knowledge, as well as industry and customer trends and preferences, and provided brief education on these trends to team members to ensure uniform high-quality customer service.
• Empowered team members by leveraging their strengths, fostered open communication, and created a culture of mutual respect resulting in improved morale and increased customer satisfaction.

• Tracked project progress and ensured change was effectively managed
• Applied budgeting techniques to monitor and report on expenses, resulting in reducing overall project costs by 8%
• Organized the preparation, staging, and integration of financial products used by team members, reducing the duration of project timelines by 10%
• Cold called prospects daily for open positions, and interviewed all candidates before meeting with management
• Managed a team of 5 consultants working across 30 projects. Instituted updated budgeting techniques to monitor and report on expenses, resulting in the reduction of overall project costs by 8%.
• Organized the preparation and staging of financial products used by team members, reducing the duration of project timelines by 10%.

Technical Certificate, Photographic And Film/Video Technology/Technician And Assistant

Bachelor Of Arts, Cinema Studies

Activities and Societies: Film Club, Student Labor Action Project

Associates In Arts, General Education

Activities and Societies: Improv troupe, Theatre Club, Technical Theatre Crew.