Customer Service Representative
Current
2024 - Present
~2 yrs 5 mos
AeroLeads people directory · profile
Germaine Villanueva Email & Phone Number
Customer Service Manager | Shopify and E-commerce Rockstar | Virtual Assistant
at
Bydee
1 work email found
@arellano.edu.ph
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Service Manager | Shopify and E-commerce Rockstar | Virtual Assistant
Location
Metro Manila, Philippines, Philippines
Company size
Who is Germaine Villanueva? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Germaine Villanueva is listed as Customer Service Manager | Shopify and E-commerce Rockstar | Virtual Assistant at Bydee, a company with 4 employees, based in Metro Manila, Philippines, Philippines. AeroLeads shows a work email signal at arellano.edu.ph and a matched LinkedIn profile for Germaine Villanueva.
Germaine Villanueva previously worked as Customer Service Representative at Bydee and Independent Contractor at Upwork. Germaine Villanueva holds Bachelor'S Degree, Registered Nursing/Registered Nurse from Trinity University Of Asia.
Company email context
Email format at Bydee
This section adds company-level context without repeating Germaine Villanueva's masked contact details.
{first}.{last}@arellano.edu.ph
86% confidence
AeroLeads found 1 current-domain work email signal for Germaine Villanueva. Compare company email patterns before reaching out.
Profile bio
About Germaine Villanueva
-Strong background in Customer Service with experience in leading a team of agents.-Social Media Management, Data Entry, and Product Research-Skilled in Facebook Ads Management and Shopify store creation-Proactive, multitasker, meets deadlines with excellent quality of work
Current workplace
Germaine Villanueva's current company
Company context helps verify the profile and gives searchers a useful next step.
Bydee
14 roles · 2 years
Germaine Villanueva work experience
A career timeline built from the work history available for this profile.
Mar 2014 - Present
Ecommerce Manager
Current
Jan 2019 - Present
Operations Support Specialist
- Helps find the most suitable influencers for various merchants to help them reach their target audience and achieve their marketing goals.- Determines the target audience for the merchant's product or service.- Analyzes influencer's content to ensure that it aligns with the merchant's brand values, message, and aesthetics and to ensure that the.
Feb 2022 - Jul 2024
Client Experience Manager
- Develop and implement customer experience strategies which involves analyzing customer feedback, identifying areas for improvement, and creating plans to improve the customer experience across various touchpoints.- Continuously monitor customer feedback, including complaints, reviews, and surveys, to identify areas for improvement and implement solutions.
Sep 2022 - Dec 2023
Customer Service Specialist
Provided chat and email support for customers attending Microsoft's online virtual event platform and assisted with scheduling demos of the company's online training platform.
Feb 2022 - Jul 2022
Payment Specialist
- Worked with online backers to identify and troubleshoot any issues that arose during the payment process.- Provided exceptional customer service to users who had questions or concerns related to payments- Monitored accounts of campaign owners to ensure timely disbursal of their campaign funds.
Sep 2017 - Apr 2020
Customer Service Specialist
Lukla Ventures
Drafted and implemented Customer Service SOPs.Managed the company's social media, content creation and comment moderation for the company's e-commerce store.Facilitated training for a remote agent.
May 2017 - Apr 2019
Operations Associate
Managed online bookings and appointments between customers and merchants
May 2017 - Aug 2017
Freelance
Customer Service/Virtual Assistant for multiple clients:-Provided e-mail support for e-commerce stores and Amazon.-Product research and listings-Social Media Management-Content creation for website
May 2014 - May 2017
Customer Service Representative
Heads Group
Handled customer service, worked on product research and product listings using Magento.
Mar 2014 - May 2017
Customer Service Team Lead
May 2013 - May 2014
Customer Service Representative
Oct 2010 - May 2013
Technical Support Specialist
Convergys
Oct 2007 - Oct 2008
Team & coworkers
Colleagues at Bydee
Other employees you can reach at bydeeaus.com. View company contacts for 4 employees →
RC
Ruby Cooper
Colleague at BydeeAustralia, Australia
View →
DZ
Danielle Zhang
Colleague at BydeeKensington, New South Wales, Australia, Australia
View →
CO
Claire Ovens
Colleague at BydeeSydney, New South Wales, Australia, Australia
View →
JD
Jenni Daly
Colleague at BydeeNew South Wales, Australia, Australia
View →
MY
Mia Yoneda
Colleague at BydeeGreater Sydney Area, Australia
View →
MB
Moa Bäcklund
Colleague at BydeeGreater Sydney Area, Australia
View →
KB
Katie Beresford
Colleague at BydeeGreater Sydney Area, Australia
View →
CL
Charlotte Lim
Colleague at BydeeSydney, New South Wales, Australia, Australia
View →
MD
Mikhyla Dudley
Colleague at BydeeNew South Wales, Australia, Australia
View →
Ruby Cooper
Colleague at BydeeAustralia, Australia
View →
DZ
Danielle Zhang
Colleague at BydeeKensington, New South Wales, Australia, Australia
View →
CO
Claire Ovens
Colleague at BydeeSydney, New South Wales, Australia, Australia
View →
JD
Jenni Daly
Colleague at BydeeNew South Wales, Australia, Australia
View →
MY
Mia Yoneda
Colleague at BydeeGreater Sydney Area, Australia
View →
MB
Moa Bäcklund
Colleague at BydeeGreater Sydney Area, Australia
View →
KB
Katie Beresford
Colleague at BydeeGreater Sydney Area, Australia
View →
CL
Charlotte Lim
Colleague at BydeeSydney, New South Wales, Australia, Australia
View →
MD
Mikhyla Dudley
Colleague at BydeeNew South Wales, Australia, Australia
View →
1 education record
Germaine Villanueva education
FAQ
Frequently asked questions about Germaine Villanueva
Quick answers generated from the profile data available on this page.
What company does Germaine Villanueva work for?
Germaine Villanueva works for Bydee.
What is Germaine Villanueva's role at Bydee?
Germaine Villanueva is listed as Customer Service Manager | Shopify and E-commerce Rockstar | Virtual Assistant at Bydee.
What is Germaine Villanueva's email address?
AeroLeads has found 1 work email signal at @arellano.edu.ph for Germaine Villanueva at Bydee.
Where is Germaine Villanueva based?
Germaine Villanueva is based in Metro Manila, Philippines, Philippines while working with Bydee.
What companies has Germaine Villanueva worked for?
Germaine Villanueva has worked for Bydee, Upwork, Shopify, Candybar, and Squeaky Cleaning.
Who are Germaine Villanueva's colleagues at Bydee?
Germaine Villanueva's colleagues at Bydee include Ruby Cooper, Danielle Zhang, Claire Ovens, Jenni Daly, and Mia Yoneda.
How can I contact Germaine Villanueva?
You can use AeroLeads to view verified contact signals for Germaine Villanueva at Bydee, including work email, phone, and LinkedIn data when available.
What schools did Germaine Villanueva attend?
Germaine Villanueva holds Bachelor'S Degree, Registered Nursing/Registered Nurse from Trinity University Of Asia.
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