➤ Provided IT consulting services for small- to mid-size companies and developed/configured network infrastructure.➤ Installed Easy Dental, Eglo Soft, and Easy 2000, and multiple digital scan applications to build the infrastructure.➤ Designed, implemented, and supported all IT systems, hardware, software, and peripherals for the new structure.➤ Identified and implemented technology and operational efficiencies for clients using cost-effective means.➤ Worked with other technical teams to ensure technical strategies, architecture guidelines, and standards were realized.➤ Led daily standup, grooming, and sprint planning as well as collaborated with enterprise architects on requirements.➤ Strategized, defined, and executed the development roadmap by collaborating with cross-functional partners.➤ Provided hands-on technical leadership in architecture, design, implementation, code reviews and production support.➤ Engineered the technical infrastructure to house and allocate customer's budget across multiple ad campaigns.

➤ Plans, organizes, maintains, and manages the processes and operations of an assigned functional area. Supervises the activities of assigned functional area to include planning, implementing, administering and evaluating projects and services impacting College operations from a technology services perspective.➤ Supervises a work group of technical support staff and/or casual and student staff. Hires, evaluates, trains, disciplines and recommends dismissal of staff as necessary.➤ Develops, recommends, and administers policies, procedures, and processes in support of Technology operations in assigned functional area of responsibility; implements and monitors compliance with approved policies, procedures, and processes.➤ Participates in the development of standards and procedures for technology purchases and the utilization of outside vendors. Solicits, provides input into, and makes recommendations for the purchase of technology solutions. Manages leased and purchased hardware and software.➤ Participates in strategic and tactical planning to coordinate the delivery of products and services. Evaluates technology, sets standards, and makes appropriate recommendations for purchase and implementation. Provides project management for applicable technology deployments.➤ Prioritizes work and coordinates activities between applicable campus site(s) and District information technology services department.➤ Collects and analyzes a variety of complex data and information. Performs analysis and summarizes findings in applicable reports or other communication mediums.➤ Prioritizes work and coordinates activities between applicable campus site(s) and District information technology services department.

➤ Initially came onboard as a network specialist before taking on increasing responsibilities and moving into management. ➤ Reporting to the CFO while controlling 2 companies, managing infrastructure, and leading 500+ people across 7 locations.➤ Overseeing Standard Operating Procedures, project management, employee evaluations and reviews, and hiring. ➤ Providing oversight and management of a budget while implementing improvements to reduce overall costs. ➤ Overseeing salesforce administration, coordinating contracts with vendors, and strategically handling all issues as they arise. ➤ Managing 10 direct reports and assigning/overseeing work as well as providing coaching and performance evaluations.➤ Leading development and implementation processes for the organization's IT systems and operational departments.➤ Configuring and maintaining on-site and virtual servers while providing daily IT support for many users.➤ Analyzing IT infrastructure and systems performance to assess costs, productivity levels, and upgrade requirements.➤ Establishing efficiency and efficacy standards and providing recommendations for improvement of IT infrastructure.➤ Developing and implementing business continuity protocols and best practices to minimize disruption to operations.➤ Setting up users in Active Directory allowing rights and security to appropriate company systems within the company.➤ Overseeing and ensuring security of hardware and software networks and facilitating IT security audits/investigations.➤ Implementing Sentinel One antivirus system for threat protection and supporting phone and security systems on premises.➤ Developing and maintaining relationships with IT vendors and service providers and remaining current with trends.

➤ Provided daily IT support for 200 global users with 80 in the US and 120 in Brazil and 70 on-site and virtual servers.➤ Represented the IT function at client or stakeholder review meetings and liaised between users and IT operations.➤ Led the daily operation of computer networks and globally supported computer systems and local area networks.➤ Provided primary technical support to users by delivering enhanced and effective diagnostic and analytical assessments.➤ Supported backup system Barracuda, ESET antivirus, VMware 5.5, Compellent, and custom research applications.➤ Updated the company's core systems, improved security posture, and made numerous infrastructure improvements.➤ Wrote disaster recovery procedures for long-term Internet outages or breaches at headquarters for the global institution.➤ Instituted granular firewall policies between servers and the rest of the network to ensure cyber security for operations.➤ Configured IPS sensors to protect the network and configured DLP and restrictive outbound internet policies.➤ Created a secure, automated, and regularly updated system to provide tellers with account data when system was done.➤ Wrote or modified procedures for other IT employees and deployed a wiki to centralize procedural documentation.➤ Administered and monitored use of hardware/software including printers, devices, e-mail, and operating systems.

➤ Provided IT consulting services for small- to mid-size companies and developed/configured network infrastructure.➤ Installed Easy Dental, Eglo Soft, and Easy 2000, and multiple digital scan applications to build the infrastructure.➤ Designed, implemented, and supported all IT systems, hardware, software, and peripherals for the new structure.➤ Identified and implemented technology and operational efficiencies for clients using cost-effective means.➤ Worked with other technical teams to ensure technical strategies, architecture guidelines, and standards were realized.➤ Led daily standup, grooming, and sprint planning as well as collaborated with enterprise architects on requirements.➤ Strategized, defined, and executed the development roadmap by collaborating with cross-functional partners.➤ Provided hands-on technical leadership in architecture, design, implementation, code reviews and production support.➤ Engineered the technical infrastructure to house and allocate customer's budget across multiple ad campaigns.

➤ Supported all IT systems, hardware, software, and peripherals at headquarters and New York, Chicago, and San Diego.➤ Managed budgeting and implemented Bloomberg, Toms, Trade Web and Srg Funding system trading platforms.➤ Functioned as Salesforce administrator as well as installed, implemented, and monitored Intermedia as host email.➤ Added/removed Salesforce users, uploaded records, created reports, and sent bulk emails through the application.➤ Relocated all technology for headquarters and NYC offices and implemented network and Turrets phone systems.➤ Conducted Disaster Recovery and Penetration tests as well as managed virtual systems, VMware 5.0, and help desk.

➤ Supervisor PC/Network Specialist – Premier America Credit Union, Chatsworth, CA – 2009 to 2010➤ AVP Information Technology – Countrywide Securities, Westlake Village, CA – 2003 to 2008➤ Quality Assurance Supervisor – Dish Network, Monmouth Junction, NJ – 2001 to 2003➤ Owner/Technical Manager – GNR Printing, Keyport, NJ – 1999 to 2001