Responsible for the general management, P&L and operations of the Chile and Peru affiliates. Reporting to the VP LATAM; leading over 140 people between the 2 countries. • Organizational restructuring. Led the process, obtaining a cohesive management team in just 4 months. I managed the change and introduce the Salesforce CRM for customer management.• Sales growth. We managed to recover growth in Chile, implementing a monitoring methodology that resulted in the improvement of the… Show more Responsible for the general management, P&L and operations of the Chile and Peru affiliates. Reporting to the VP LATAM; leading over 140 people between the 2 countries. • Organizational restructuring. Led the process, obtaining a cohesive management team in just 4 months. I managed the change and introduce the Salesforce CRM for customer management.• Sales growth. We managed to recover growth in Chile, implementing a monitoring methodology that resulted in the improvement of the execution of programs from 50% to 80%. Show less

Responsible for the sales budget, sales force management and technical service for Mexico, Argentina, Chile, Colombia, and Peru affiliates. Reporting to VP Spanish Latin America; leading 100 people. • Processes Standardization. Standardized the incentive system, teams, and sales processes in the region in ways that aligned with the company's corporate strategy and achieved 10% growth in 2 years.• Market Recovery. Managed to increase sales in Mexico and Colombia, growing 18%… Show more Responsible for the sales budget, sales force management and technical service for Mexico, Argentina, Chile, Colombia, and Peru affiliates. Reporting to VP Spanish Latin America; leading 100 people. • Processes Standardization. Standardized the incentive system, teams, and sales processes in the region in ways that aligned with the company's corporate strategy and achieved 10% growth in 2 years.• Market Recovery. Managed to increase sales in Mexico and Colombia, growing 18% average in 2 years, restructuring the sales teams in those countries. Show less

Sales/Channel Sales Manager, MSA Chile and MSA Peru. Mar. 2015 – Oct. 2015Responsible for the sales budget, sales force management, customer service, technical service and channel partners. Reporting to the Business Director Spanish Latin America; leading 40 people.• Sales Strategies. We retained the main clients and won a 3-year contract with Chilean Firefighters for USD $ 8.5M through the development and implementation of a sales action plan.•… Show more Sales/Channel Sales Manager, MSA Chile and MSA Peru. Mar. 2015 – Oct. 2015Responsible for the sales budget, sales force management, customer service, technical service and channel partners. Reporting to the Business Director Spanish Latin America; leading 40 people.• Sales Strategies. We retained the main clients and won a 3-year contract with Chilean Firefighters for USD $ 8.5M through the development and implementation of a sales action plan.• Talent Retention. Promoted and cultivated the sales team, managing to retain the best MSA salespeople in Chile. We showed growth (Chile & Peru) of 10% in relation to the previous year. Show less

Responsible for the sales budget of MSA Brazil, management of the sales force, customer service, technical service and channel partners. Reporting to the General Manager of Brazil; leading 45 people.• Customer Service. Improved customer service and satisfaction, reorganizing the area and implementing a CRM for the affiliate. We improved the customer satisfaction rate from 45% to 65%.• Business Policy. Established a clear business policy and executed a training program for… Show more Responsible for the sales budget of MSA Brazil, management of the sales force, customer service, technical service and channel partners. Reporting to the General Manager of Brazil; leading 45 people.• Customer Service. Improved customer service and satisfaction, reorganizing the area and implementing a CRM for the affiliate. We improved the customer satisfaction rate from 45% to 65%.• Business Policy. Established a clear business policy and executed a training program for salespeople, achieving a sales growth of 17.6% in one year. Show less

Responsible to plan, develop and implement commercial policies and strategies to permit ensure a leading position, sales growth and market share in the mining segment in Latin America (Brazil, Chile, Peru, Colombia and Argentina).

Functions: Member of management committee, responsible of sales team, customer service, and technical service. Distribution channel manager.Achievements: • I restructured the sales team. Recruited, selected and trained the sales force.• I obtained one of the highest levels of people satisfaction, inside of MSA global (46% of highly satisfaction vs. 27% MSA Overall).• I increased the customer satisfaction from a net promote score of 31% to 78%.• I decentralized the… Show more Functions: Member of management committee, responsible of sales team, customer service, and technical service. Distribution channel manager.Achievements: • I restructured the sales team. Recruited, selected and trained the sales force.• I obtained one of the highest levels of people satisfaction, inside of MSA global (46% of highly satisfaction vs. 27% MSA Overall).• I increased the customer satisfaction from a net promote score of 31% to 78%.• I decentralized the distribution channel and established a new commercial policy.• I achieved a 18.3% CAGR of sales (2005 – 2010). Show less

Functions: Commercial and technical management for end users and distributors in the 3° and 4° regions.Achievements:• I started the operation of MSA in a new zone (3° and 4° regions).• I reached a 48% of sales growth in the region.