• Spearheaded the rollout and oversight of operational risk programs, such as operational losses (fraud & non-fraud), risk and compliance self-assessment (RCSAs), Scenario Analysis, issue management, Key Regulatory Indicators (KRIs), and third party risk management (TPRM), driving governance & control environment improvements and supporting business lines during audit reviews.• Led the escalation and triage processes of operational risk events (OREs) by identifying risks, analyzing root causes, and advising business lines (1A) and internal control teams (1B), enhancing risk governance and compliance with policies and standards.• Produced executive risk reports and dashboards, including KPIs & KRIs, emerging risks alerts, operational losses, and issue management action plans updates. Supporting strategic decision-making and audit reviews.• Conducted the operational risk appetite (RA) annual assessment, presenting consolidated data for executive approval, to risk committees, and reporting monthly results.• Participated in complex risk mitigation projects, including P&L allocation, data breaches, and internal fraud. Collaborating with cross-functional teams to map control failures, develop risk mitigation action plans, and ensuring alignment with strategic risk management goals.• Developed and led Quality Assurance Testing initiatives for AML/KYC onboarding and FATCA/CRS control inventory, across retail banking, wealth management, and corporate and commercial banking, ensuring compliance and operational excellence.

Pursued entrepreneurial venture spanning 7+ years targeting product distribution in the logistics & shipping industry in Venezuela, South America.• Spearheaded Finance, Accounting, Tax and Administration departments with internal policies and controls for maximized profitability• Garnered 11% sales increase YoY through sales metrics analyses driving quantitative decision-making process through administrative software implementation• Restructured Financial & Operative cost centers by automating sales channels, implementing administrative controls resulting in 22% reduction of operational costs, 17% reduction of administrative costs and 18% increase in gross income• Implemented Business Intelligence program driving 4% increase of market share over 2 years scaling inventories for improved distribution times through close developments with the Sales department

As the VP of the International Banking division, I had the opportunity to hold strategic roles across various functions, including Finance, Credit, Risk, Compliance, Strategic Planning, and Operations. I collaborated closely with internal control and audit teams, which gave me a comprehensive, 360-degree view of the banking business. This experience allowed me to focus on building a customer-centric bank, emphasizing operational efficiency, a proactive risk management culture, and the delivery of competitive products and services supported by a robust technology platform.It has been a unique and valuable journey, and I look forward to the opportunity to share this experience with you.These are some of my achievements:• Managed the International Banking Division across multiple countries, ensuring effective governance and adherence to the Enterprise Risk Management framework, policies, and standards while fostering a strong risk culture.• Directed delivery serving top clientele with investment advice and corporate finance services at Banco Occidental de Descuento (BOD) financial groups in several counties. Coordinated and conducted workshops and seminars regarding secure international banking practices and banking services.• Led advisory teams supporting Private Banking and high-net-worth (HNW) clients, focusing on deal closures and tailored investment portfolio strategies.• Implemented innovative strategies to enhance project efficiency, resulting in a 13% cost reduction through comprehensive analysis of the International Banking division’s KPIs.• Developed and enforced regulatory compliance, risk management, and AML/ATF policies to foster a customer-centric culture, delivering training sessions in English and Spanish.• Spearheaded onshore and offshore banking services into BOD Finance Group, enabling cross sales with international units.

I am immensely proud of my tenure as Director of the Brokerage Unit at Banco Occidental De Descuento. In this role, I had the privilege of leading a dedicated team and overseeing strategic initiatives that significantly contributed to the bank's growth and the success of our clients. My position allowed me to navigate complex financial markets, develop innovative investment solutions, and foster strong relationships with our top-tier clientele. Central to my approach was the implementation of robust risk management policies, ensuring that our strategies were not only profitable but also safeguarded against potential risks. This experience deepened my expertise in brokerage and investment services, while reinforcing my commitment to excellence, client-focused service, and sound risk management.• Managed the creation and delivery of tailored investment proposals, corporate finance services, and customized banking solutions for top-tier clients.• Developed cross-selling strategies for international finance products and services to enhance revenue streams.• Strengthened sales teams’ product knowledge by integrating compliance policies to mitigate risks during the client onboarding process.• Implemented the ethic committee, with 100% attendance of the member for 5 years on a row. • Improved the risk and finance reporting processes and practices.• Led the sales practices committee, supporting business growth

I take great pride in having served as Vice President in VOI Mutual Fund, where I had the privilege of contributing to the growth and success of a dynamic and complex sector. During my tenure, I was able to lead initiatives that not only expanded our market presence but also enhanced the financial well-being of our clients. My role allowed me to collaborate with talented professionals and build strong relationships with key stakeholders, all while navigating the ever-evolving landscape of mutual fund management. This experience has been both professionally rewarding and personally fulfilling, and I am eager to bring this passion and expertise to new opportunities.• Led and integrated sales and distribution strategies across the banking units of the group, driving growth in the mutual fund market under VOI Sociedad Administradora de Fondos Mutuales.• Worked with the regulator to improve the regulatory and investment framework on the Mutual Fund sector.• Supervised the preparation of accounting and finance reports, as well as the production of risk reports for external auditors and regulatory authorities.• Managed three mutual funds—VOI Equity Mutual Fund, VOI Balanced Mutual Fund, and VOI Fixed-Income Mutual Fund—providing a diverse range of products to discerning clients.• Set and achieved sales targets, internal goals, implementation timelines, and established corresponding compensation structures for fund management and staff.• Fostered professional relationships with key shareholders and potential investors, discussing fund mandates, performance, and risk profiles.