Gerrit Van Esch Email & Phone Number

- Rearchitected a core backend service for the web stack to reduce p75 latency by over 50% and increase resiliency to support over 10x higher traffic spikes.

- Improved API response times by up to 200x through code optimizations, resulting in overall 1.5x improved throughput and 0.5x peak server capacity requirements.- Reduced AWS costs by 35% at quiet times of day while improving capacity at peak by planning & implementing auto-scaling.- Reduced code review rejection rate by 20-30% by defining and teaching company wide coding & quality standards based on observed repeat issues.- Defined company wide technical objectives to ensure scalability, reliability, quality, and extensibility, and worked with the Product Owner to review designs against those objectives.

- Cut incoming support issues by more than 50% by pushing for more stringent quality checks and reviews.- Mentored up to 10 individuals, and provided technical direction recommendations to upper management and sales personnel.- Significantly improved the accuracy of quoting and estimations through more diligent investigation and design of system proposals.- Personally took on the most complex support and optimization challenges, often within extremely tight time constraints.

- Took the lead in a new mobile app project using Flutter, communicating securely with a REST API.- Quickly got up to speed on company processes and soon became involved in business strategy and planning meetings.

- Gained valuable insights into how customers think, creating specification documents, and clarifying software requirements.- Significantly improved written, verbal, and presentation skills via customer interactions and software demos.

- Took the lead role in migrating a complex internal data storage system and intranet site from an outdated in-house SharePoint server to SharePoint Online while preserving structure and permissions levels.

Richmond, British Columbia, Canada

- Assisted with migration of several server environments, and provided company-wide support on everything from the network to 100+ terminals.- Created a data mining script in 2 hours that saved over 2 weeks of secretarial work for a 40x time impact.- Gained exposure to and became familiar with a wide array of different software, hardware, and policy-based strategies for ensuring security and confidentiality.

- Developed several data mining scripts often cutting the hours necessary to retrieve data down to under 1% of the time it would have taken to do it by hand.- Optimized big data processes such as improving a deep search engine within one customer’s order tracking system to run in under 15 seconds rather than 4-5 minutes, a 20x improvement.- Established a reputation for quick problem solving, often being called in to solve particularly challenging bugs, and in several cases managing to solve them in a matter of hours after others had struggled for weeks.

Bachelor Of Science - Bs, Computer Science, 4.23/4.33

Bachelor Of Science (B.Sc.), Computer Science, Philosophy, Economics, 3.95/4.00