I'm an allround ICT professional focussing on business goals.Yearly I create IT plans that are based on the business needs. These are the IT part of the Annual Business Plan, including IT-budget.After commitment the IT-department starts with the realization of the IT-projects at Kusters Engineering. An important part of my job is business process improvements, managing functional and non-functional requirements.I'm an experienced SAP Business One (ERP) administrator and developer. As functional analyst I developed data exchange solutions between ERP and on-premise systems (e.g PDM) and/or cloud-solutions.As formerly Mechanical Engineer (Autodesk) I understand the needs of engineering and production departments.Further I'm responsible for IT-operations (ICT-servidesk) and IT-projects.I switch smoothly between various tasks such as:• Project management• Making IT plans• Solving 2nd line incidents• Change management• Functional analysis and translation to a solution• Support with smart solutionsColleagues describe me as:• Someone who understand business needs• Involved and flexible;• Packer and independently;• Solution-oriented;• Out of the box thinker;• Empathic.Specialties:• Business and Functional analisys• SAP Business One (including Coresuite AddOn)• Ridder iQ ERP• Developing business solutions using: - SAP B1/Coresuite - Programming dotNET (C#, vb.net) - SQL (Ms SQL and ReportingServices) - Cloud -services• PDM solutions (Autodesk Vault, Helios)• Optimization CRM-processes using CRM-software (Salesforce)• Servicedesk processes optimization (Topdesk)• Cloud - Microsoft Azure• Administering Office365• Datacenter management (VM-ware and Microsoft Server OS)• Backoffice management (SQL-server, Exchange, etc.)• Juniper firewalls• Pulse Secure Access (ssl-vpn solution). etc.