Gerry Gonzalez Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Houston, Texas, United States

Oversee day-to-day company operations.Define and implement operations strategy, structure, and processes.Manage the quarterly and annual budgeting process and P&L responsibilities.Monitor performance to proactively identify efficiency issues and propose solutions.Maintain a working knowledge of all phases of operations.Coordinate support to operations throughout the business.Interview, hire, train, and mentor the operations management team.Provide regular performance updates to the senior leadership team.

Houston, Texas, United States

Generate sales among client accounts, including upselling and cross-sellingDevelops and maintains long-term relationships with accountsForecasts and tracks client account metricsManage projects within client relationships, working to carry out client goals while meeting company goalsIdentifies opportunities to grow business with existing clients

Houston, Texas

Leading the Fiber Construction Service Line across several geographies in providing best of class sI directed a team of 23 employees and over 70 contractors in bidding, organizing, managing, and completing complex communications construction projects. I led our team to provide “Best in Class” customer service and front-to-back service deliveries. I proactively identified roadblocks and areas of improvement opportunities by handling project trend analysis. I ensured timely task performance by tracking major service delivery milestones. I directed contractors, project and site managers, and engineers on cost containment, staffing, and scheduling. I coordinated construction activities and maintenance of equipment and vehicles.

Houston

I coordinated and implemented entry into a completely new market, including creating relationships, negotiating pricing, and managing effective product selection with vendors. I developed and maintained relationships with prospective customers. I assisted and guided 15 salespeople in selling telecom products, while exploiting new opportunities within the existing customer base to increase profitability within these accounts.

Houston, Tx

I led and directed both internal and vendor teams. I handled estimating, material acquisition, logistics, progress reporting, final acceptance, and final billing for telco customers including TW Telecom, Abovenet, Harris County, and City of Houston. I developed and implemented a new 360 evaluation process for employees, providing well-rounded assessment of performance and career development opportunities. I exercised full P&L responsibility.

Houston, Tx

I engineered and implemented CA-TV and Data/Com projects, including permitting, creating fiber topologies and schematics, and calculating the loss budget to better determine necessary electronics. I estimated, coordinated, managed, and invoiced 5-10 medium to large projects monthly for Charter Communications, AT&T, Mid-Coast Communications, and other major customers. I led, hired, and directed teams of five employees and subcontractors, from initiation through completion of assignments. I developed and implemented new employee evaluation processes, providing more accurate assessment of team progress and performance, development opportunities, and improved employee utilization, based on skills. We also improved the quality of new hires through enhanced technical skills assessment of candidates, which increased the company’s ability to win and execute more complex and profitable projects.

Houston, Texas, United States

Fiber splicing for FTTH projects in several areas of Houston including final testing and troubleshooting of all connection issues. Fiber splicing of networks in TWC, and Clearworks networks for enterprise and residential network backbone connectivity and troubleshooting issues.

Houston, Texas, United States

Managed various construction projects for Altell, TWC, and AT&T, providing connectivity for residential communities, and multi tenant communities. Managed various contractors and monitor progression of completion to customers expectations.

Houston, Texas, United States

I managed LAN projects for Social Security Administration, BFI, TX Dot, and several enterprise customers deploying network solutions for the customers private networks. I managed the staffing of the department, and the payroll, as well as participated in new business development of the department.

Master Of Business Administration - Mba, Organizational Leadership

Activities and Societies: Honor Society

Bba, Management, 3.97

Graduated Summa Cum Laude

Master Of Business Administration (M.B.A.), Management, 3.57

Activities and Societies: MBA SocietyExecutive Management, Sales Leadership