Gerry Leavitt, Mba

Gerry Leavitt, Mba Email and Phone Number

Enterprise Software Customer Success Leader • Sales, Partner & Technical Enablement • Sales Strategy • University Programs • Former Pegasystems, Verint, John Hancock, Bank of America @ Calabrio, Inc.
Gerry Leavitt, Mba's Location
Boston, Massachusetts, United States, United States
Gerry Leavitt, Mba's Contact Details

Gerry Leavitt, Mba personal email

n/a

Gerry Leavitt, Mba phone numbers

About Gerry Leavitt, Mba

Gerry Leavitt is a dynamic, results-driven leader with a strong background in enterprise software and quantifiable accomplishments across all phases of customer interactions. While at Pegasystems, a leading enterprise software company, Gerry led the global technical enablement training, delivery excellence, and university programs teams, driving customer success, product adoption, and revenue growth. Partnering with the company’s top 100 customers across various industries, Gerry delivered exceptional returns across cost reduction, process improvement, and business outcomes.With a passion for technology, combined with clear business initiatives and customer interactions, Gerry has designed and delivered world-class customer success programs, enhancing product capabilities, thinking outside the box to achieve solutions, and helping customers become resounding references while growing the company's bottom line.Notable skills and core competencies include Customer Success, Analytics, Strategic Account Management, Total Customer Experience (TCE), Enterprise Feedback Management (EFM), Employee Engagement, Voice of the Customer (VoC), Voice of the Employee (VoE), Workforce Management (WFM), and Workforce Optimization (WFO)/Workforce Engagement (WFE).

Gerry Leavitt, Mba's Current Company Details
Calabrio, Inc.

Calabrio, Inc.

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Enterprise Software Customer Success Leader • Sales, Partner & Technical Enablement • Sales Strategy • University Programs • Former Pegasystems, Verint, John Hancock, Bank of America
Website:
calabrio.com
Gerry Leavitt, Mba Work Experience Details
  • Calabrio, Inc.
    Enterprise Customer Success Management
    Calabrio, Inc. Mar 2024 - Present
    Minneapolis, Mn, Us
  • Northeast Advisors
    Realtor
    Northeast Advisors Jul 2023 - Present
    Northeast Advisors is a full-service real estate brokerage, and professional advisory firm, servicing the South Shore, Cape Cod, and Nantucket. Specializing in real estate, consulting, and development, Northeast Advisors possesses years of proven, diverse real estate experience, with multi-disciplinary skills in a variety of areas.
  • Pegasystems
    Sr. Director, L&D, Delivery Excellence, Training & Workforce Partners/University Prgms
    Pegasystems 2020 - 2023
    Cambridge, Ma, Us
  • Pegasystems
    Head Of Global Technical Enablement Training
    Pegasystems 2017 - 2020
    Cambridge, Ma, Us
  • Pegasystems
    Director, Voice Of The Customer (Voc) And Continuous Improvement
    Pegasystems 2016 - 2017
    Cambridge, Ma, Us
  • Pegasystems
    Head Of Global Technical Enablement (Interim)
    Pegasystems 2016 - 2017
    Cambridge, Ma, Us
  • Verint
    Director, Strategic Account Services
    Verint 2013 - 2015
    Melville, New York, Us
  • Verint
    Director, Customer Success
    Verint 2010 - 2013
    Melville, New York, Us
  • John Hancock Financial Services
    Director, Wealth Management
    John Hancock Financial Services 2000 - 2010
    Boston, Ma, Us
    Includes time with Manulife Financial, which was acquired by John Hancock in 2004
  • Bank Of America
    Director, Call Center Investment Sales And Service (Bankboston)
    Bank Of America 1994 - 2000
    Charlotte, Nc, Us
    BankBoston has been owned/operated solely as a subsidiary private bank owned by Bank of America since 2006

Gerry Leavitt, Mba Skills

Vendor Management Call Centers Professional Services Process Improvement Analytics Saas Salesforce.com Enterprise Software Management Financial Services Business Process Improvement Strategy Business Analysis Crm Call Center Cloud Computing Business Intelligence Program Management Product Management Project Management Team Leadership Visio

Gerry Leavitt, Mba Education Details

  • Anna Maria College
    Anna Maria College
    Business
  • Umass Boston
    Umass Boston
    Marketing
  • Umass Boston
    Umass Boston
    Economics

Frequently Asked Questions about Gerry Leavitt, Mba

What company does Gerry Leavitt, Mba work for?

Gerry Leavitt, Mba works for Calabrio, Inc.

What is Gerry Leavitt, Mba's role at the current company?

Gerry Leavitt, Mba's current role is Enterprise Software Customer Success Leader • Sales, Partner & Technical Enablement • Sales Strategy • University Programs • Former Pegasystems, Verint, John Hancock, Bank of America.

What is Gerry Leavitt, Mba's email address?

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What schools did Gerry Leavitt, Mba attend?

Gerry Leavitt, Mba attended Anna Maria College, Umass Boston, Umass Boston.

What skills is Gerry Leavitt, Mba known for?

Gerry Leavitt, Mba has skills like Vendor Management, Call Centers, Professional Services, Process Improvement, Analytics, Saas, Salesforce.com, Enterprise Software, Management, Financial Services, Business Process Improvement, Strategy.

Who are Gerry Leavitt, Mba's colleagues?

Gerry Leavitt, Mba's colleagues are Kevin Hanson, Sumner Albright, Claude Arbique, Luis German Lopez Fragoso, Surbhi Thakur, Daneece Sheldon, Daniel Carlson.

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