Gerry Leavitt, Mba Email & Phone Number

Gerry Leavitt is a dynamic, results-driven leader with a strong background in enterprise software and quantifiable accomplishments across all phases of customer interactions. While at Pegasystems, a leading enterprise software company, Gerry led the global technical enablement training, delivery excellence, and university programs teams, driving customer success, product adoption, and revenue growth. Partnering with the company’s top 100 customers across various industries, Gerry delivered exceptional returns across cost reduction, process improvement, and business outcomes.With a passion for technology, combined with clear business initiatives and customer interactions, Gerry has designed and delivered world-class customer success programs, enhancing product capabilities, thinking outside the box to achieve solutions, and helping customers become resounding references while growing the company's bottom line.Notable skills and core competencies include Customer Success, Analytics, Strategic Account Management, Total Customer Experience (TCE), Enterprise Feedback Management (EFM), Employee Engagement, Voice of the Customer (VoC), Voice of the Employee (VoE), Workforce Management (WFM), and Workforce Optimization (WFO)/Workforce Engagement (WFE).

Listed skills include Vendor Management, Call Centers, Professional Services, Process Improvement, and 18 others.