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Gerry Mackenzie Email & Phone Number

Effective service management professional skilled in developing a customer-first culture. Exceptional ability to establish rapport with customers and colleagues, gaining trust, and building strong relationships. at Fountain Tire
Location: Ottawa, Ontario, Canada 8 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Fountain Tire
Role
Effective service management professional skilled in developing a customer-first culture. Exceptional ability to establish rapport with customers and colleagues, gaining trust, and building strong relationships.
Location
Ottawa, Ontario, Canada
Company size
755 employees

Who is Gerry Mackenzie? Overview

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Quick answer

Gerry Mackenzie is listed as Effective service management professional skilled in developing a customer-first culture. Exceptional ability to establish rapport with customers and colleagues, gaining trust, and building strong relationships. at Fountain Tire, a company with 755 employees, based in Ottawa, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Gerry Mackenzie.

Gerry Mackenzie previously worked as Support Desk Analyst at Fountain Tire and Customer Success Program Manager at Dell. Gerry Mackenzie studied at Cape Breton University.

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Fountain Tire

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Profile bio

About Gerry Mackenzie

I am dedicated to assisting individuals in overcoming obstacles and facilitating smoother business operations. My passion lies in providing support to people and streamlining processes. My core values include: Honesty Integrity Inclusivity My willingness to learn and grow has put me in positions where I was responsible for all public accounts across Canada, I was the singular point of contact for all government accounts Canada wide. In my downtime I love to travel, do some woodworking and cycle around the greater Ottawa area. Did you know Ottawa has almost 1,000 kms of multi-use pathways for walking and biking?

Current workplace

Gerry Mackenzie's current company

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Fountain Tire
Fountain Tire
Effective service management professional skilled in developing a customer-first culture. Exceptional ability to establish rapport with customers and colleagues, gaining trust, and building strong relationships.
edmonton, alberta, canada
Website
fountaintire.com
Employees
755
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8 roles

Gerry Mackenzie work experience

A career timeline built from the work history available for this profile.

Support Desk Analyst

Current
Fountain Tire

Ottawa, Ontario, Canada

Jul 2023 - Present

Customer Success Program Manager

Dell

Ottawa, Ontario, Canada

* Significantly contributed to 9 Global RFP wins totaling over $240M.* Onboarded 32 accounts into the Dell Global Customer Program.* Worked with assigned customers and internal collections teams to drive down outstanding invoices resulting in over $27M paid within 60 days.

Feb 2014 - Feb 2023

Customer Quality Manager

Dell

Ottawa, Ontario, Canada

* Researched, compiled, and presented over 400 Quality reviews to customer executives.* Led 17 projects to mass replace various components (HDDs, batteries, memory, etc.).

Jan 2008 - Feb 2014

Service Account Manager - Canadian Federal Accounts

Dell Technologies

Ottawa, Ontario, Canada

* Ran the Nichicon swollen capacitor project for the Canadian Federal Government resulting in over 45,000 motherboards being replaced in under 18 months.* Negotiated with 22 Canadian Federal Government departments and agencies to receive revolving motherboard inventory.* This saved Dell Canada $4.5M in technician dispatch fees over 18 months.

Dec 2005 - Jan 2008

Service Advisor - Partner Management

Mitel Networks

Ottawa, Ontario, Canada

Aug 2003 - Oct 2005

Technical Service Rep/Client Service Manager/ Service Delivery Manager

Computer Associates

Ottawa, Ontario, Canada

Sep 1992 - Oct 2000

Computer Operator/Lead Shift Operator/Storage Administrator/Technical Analyst

Michelin Tires

New Glasgow, Nova Scotia, Canada

Mar 1987 - Jun 1992
Team & coworkers

Colleagues at Fountain Tire

Other employees you can reach at fountaintire.com. View company contacts for 755 employees →

GT Gordon Thomsen Gordon Thomsen Colleague at Fountain Tire Calgary, Alberta, Canada, Canada View → JB Jordan Brimmell Jordan Brimmell Colleague at Fountain Tire Thunder Bay, Ontario, Canada, Canada View → KV Karlyn Vajna Karlyn Vajna Colleague at Fountain Tire Slave Lake, Alberta, Canada, Canada View → DH Darcy Hunter Darcy Hunter Colleague at Fountain Tire Thunder Bay, Ontario, Canada, Canada View → CB Carl Brown Carl Brown Colleague at Fountain Tire Greater Calgary Metropolitan Area, Canada View → ZK Zack Keats Zack Keats Colleague at Fountain Tire Surrey, British Columbia, Canada, Canada View → AL Alvin Lal Alvin Lal Colleague at Fountain Tire Edmonton, Alberta, Canada, Canada View → JP Jeff Perlstein Jeff Perlstein Colleague at Fountain Tire Haldimand County, Ontario, Canada, Canada View → JW Joel White Joel White Colleague at Fountain Tire Alberta, Canada, Canada View → MS Melanie Sawyer Melanie Sawyer Colleague at Fountain Tire Waubaushene, Ontario, Canada, Canada View →
1 education record

Gerry Mackenzie education

FAQ

Frequently asked questions about Gerry Mackenzie

Quick answers generated from the profile data available on this page.

What company does Gerry Mackenzie work for?

Gerry Mackenzie works for Fountain Tire.

What is Gerry Mackenzie's role at Fountain Tire?

Gerry Mackenzie is listed as Effective service management professional skilled in developing a customer-first culture. Exceptional ability to establish rapport with customers and colleagues, gaining trust, and building strong relationships. at Fountain Tire.

Where is Gerry Mackenzie based?

Gerry Mackenzie is based in Ottawa, Ontario, Canada while working with Fountain Tire.

What companies has Gerry Mackenzie worked for?

Gerry Mackenzie has worked for Fountain Tire, Dell, Dell Technologies, Mitel Networks, and Nuvo Network Management.

Who are Gerry Mackenzie's colleagues at Fountain Tire?

Gerry Mackenzie's colleagues at Fountain Tire include Gordon Thomsen, Jordan Brimmell, Karlyn Vajna, Darcy Hunter, and Carl Brown.

How can I contact Gerry Mackenzie?

You can use AeroLeads to view verified contact signals for Gerry Mackenzie at Fountain Tire, including work email, phone, and LinkedIn data when available.

What schools did Gerry Mackenzie attend?

Gerry Mackenzie studied at Cape Breton University.

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