Gerry O'Rourke

Gerry O'Rourke Email and Phone Number

Process Improvement | Systems Testing | Analytical | Solution Management | Systems Installations | Systems Monitoring | Process Documentation | Problem Resolution | Stakeholder Management | Change Management
Gerry O'Rourke's Location
Galway, County Galway, Ireland, Ireland
About Gerry O'Rourke

DevOps/Cloud Systems Engineer with a strong focus on Contact Centre, VoIP and related Systems and Network Engineering. I am multi-skilled, can function effectively in diverse roles and capable of handling complex, cross-functional technical challenges.

Gerry O'Rourke's Current Company Details

Process Improvement | Systems Testing | Analytical | Solution Management | Systems Installations | Systems Monitoring | Process Documentation | Problem Resolution | Stakeholder Management | Change Management
Gerry O'Rourke Work Experience Details
  • Avaya
    Cloud Contact Centre Test Engineer
    Avaya May 2023 - Jul 2024
    Performance and load testing cloud basted multimedia Contact Centre, specializing in Social Media testing
    View
  • Avaya
    Software Testing Specialist
    Avaya Apr 2017 - May 2023
    Performance testing development software on Avaya Oceana Contact Centre.Simulated load testing.Problems reporting and defect resolution.
    View
  • Avaya
    System Integration And Test Engineer
    Avaya Aug 2014 - Apr 2017
    Integrating Mobile client Software (Android/iOS) with Telecommunications Voice & Messaging systems.Security evaluation.
    View
  • Avaya
    Solution & Interoperability Engineer
    Avaya Oct 2011 - Jul 2014
    Systems Integration for high value customers.Security evaluation and enhancement.
    View
  • Avaya
    Devconnect And Sip Service Provider Testing
    Avaya Aug 2010 - Sep 2011
    Certification of Avaya communications systems with SIP trunks providers (BT, Vodafone, .etc.)Test and certification of third party and developer partner hardware and software.
    View
  • Avaya
    Tech Trials
    Avaya Jan 2010 - Aug 2010
    CS1000 technical trials + Developer Partner Program.Testing new communications software services and features.Certification of third party products with Avaya systems.Level one support for Avaya Developer Partner program.
    View
  • Nortel Networks
    Tech Trial Engineer
    Nortel Networks Jan 2002 - Dec 2009
    Managing technical trials on CS1000 systems. Trialing new features and hardware.Performance evaluation, defect reporting and resolution.
    View

Gerry O'Rourke Education Details

Frequently Asked Questions about Gerry O'Rourke

What is Gerry O'Rourke's role at the current company?

Gerry O'Rourke's current role is Process Improvement | Systems Testing | Analytical | Solution Management | Systems Installations | Systems Monitoring | Process Documentation | Problem Resolution | Stakeholder Management | Change Management.

What schools did Gerry O'Rourke attend?

Gerry O'Rourke attended Galway-Mayo Institute Of Technology, University Of Galway, Galway-Mayo Institute Of Technology.

Not the Gerry O'Rourke you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.