Cloud Contact Centre Test Engineer
Performance and load testing cloud basted multimedia Contact Centre, specializing in Social Media testing
May 2023 - Jul 2024
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Gerry O'Rourke Email & Phone Number
Process Improvement | Systems Testing | Analytical | Solution Management | Systems Installations | Systems Monitoring | Process Documentation | Problem Resolution | Stakeholder Management | Change Management
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✓ Verified July 2026
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Profile completeness 71%
Role
Process Improvement | Systems Testing | Analytical | Solution Management | Systems Installations | Systems Monitoring | Process Documentation | Problem Resolution | Stakeholder Management | Change Management
Location
Galway, County Galway, Ireland
Who is Gerry O'Rourke? Overview
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Quick answer
Gerry O'Rourke is listed as Process Improvement | Systems Testing | Analytical | Solution Management | Systems Installations | Systems Monitoring | Process Documentation | Problem Resolution | Stakeholder Management | Change Management based in Galway, County Galway, Ireland. AeroLeads shows a matched LinkedIn profile for Gerry O'Rourke.
Gerry O'Rourke previously worked as Cloud Contact Centre test Engineer at Avaya and Software Testing Specialist at Avaya. Gerry O'Rourke holds Master Of Science - Ms, Information Technology And Software Development from Galway-Mayo Institute Of Technology.
Profile bio
About Gerry O'Rourke
DevOps/Cloud Systems Engineer with a strong focus on Contact Centre, VoIP and related Systems and Network Engineering. I am multi-skilled, can function effectively in diverse roles and capable of handling complex, cross-functional technical challenges.
7 roles
Gerry O'Rourke work experience
A career timeline built from the work history available for this profile.
Software Testing Specialist
Performance testing development software on Avaya Oceana Contact Centre.Simulated load testing.Problems reporting and defect resolution.
Apr 2017 - May 2023
System Integration And Test Engineer
Integrating Mobile client Software (Android/iOS) with Telecommunications Voice & Messaging systems.Security evaluation.
Aug 2014 - Apr 2017
Solution & Interoperability Engineer
Systems Integration for high value customers.Security evaluation and enhancement.
Oct 2011 - Jul 2014
Devconnect And Sip Service Provider Testing
Certification of Avaya communications systems with SIP trunks providers (BT, Vodafone, .etc.)Test and certification of third party and developer partner hardware and software.
Aug 2010 - Sep 2011
Tech Trials
CS1000 technical trials + Developer Partner Program.Testing new communications software services and features.Certification of third party products with Avaya systems.Level one support for Avaya Developer Partner program.
Jan 2010 - Aug 2010
Tech Trial Engineer
Managing technical trials on CS1000 systems. Trialing new features and hardware.Performance evaluation, defect reporting and resolution.
Jan 2002 - Dec 2009
3 education records
Gerry O'Rourke education
Master Of Science - Ms, Information Technology And Software Development
Diploma In Applied Physics/Electronics, Physics/Electronics
National Certificate In Electronic Engineering, Electronics
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What is Gerry O'Rourke's role at their current company?
Gerry O'Rourke is listed as Process Improvement | Systems Testing | Analytical | Solution Management | Systems Installations | Systems Monitoring | Process Documentation | Problem Resolution | Stakeholder Management | Change Management.
Where is Gerry O'Rourke based?
Gerry O'Rourke is based in Galway, County Galway, Ireland.
What companies has Gerry O'Rourke worked for?
Gerry O'Rourke has worked for Avaya and Nortel Networks.
How can I contact Gerry O'Rourke?
You can use AeroLeads to view verified contact signals for Gerry O'Rourke, including work email, phone, and LinkedIn data when available.
What schools did Gerry O'Rourke attend?
Gerry O'Rourke holds Master Of Science - Ms, Information Technology And Software Development from Galway-Mayo Institute Of Technology.
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