I work with property management/ownership companies, real estate investment trusts, and facilities management organizations to ensure consistency and quality maintenance services across their portfolios. For almost 20 years I've consulted with firms to create efficiencies, find cost savings, consolidate administrative functions and reduce liability involving exterior maintenance and design, and snow and ice management.

• Support business development, contract maintenance growth and client retention in the Maryland, Washington, DC, Virginia and Pittsburgh markets. • Grow market potential and book of business through extensive prospecting, association involvement and leading and focusing regional sales representatives.• Facilitate and/or cooperate with large or portfolio sales efforts in local markets, regionally and nationally. • Create regional, branch and individual sales plans outlining expected activity levels based on market potential, client mix, growth goals and historical data. Support Vice President, General Manager in rolling out Market initiatives.• Preside over regular branch sales meetings to ensure activity levels and provide support necessary for achieving growth goals.• Participated on committee for the development of and implementation of sales applications for internal CRM system, training of end-users, and roll-out to the region.• Maintain beneficial and productive business partnerships and support networks.• Provide sales training presentations for branches, management trainees and new-hires. Work one-on-one and in groups with Account Managers to develop market potential and book of business.• Active in PMA, AOBA, IREM 92,8,77,16,7, HAWDC, MH&LA, Accelerant DC and various chambers. .• Transitioned and adapted effectively during acquisition of Outdoor Services.

• Expanded contract maintenance and snow removal clientele by developing new, profitable relationships and leveraging current and previous relationships.• Facilitated growth of service area into additional markets through extensive prospecting, property management presentations, networking, and growth of a southern market satellite branch.• Maintained membership and activity in professional organizations such as CAI, MMHA, IFMA,and Chambers of Commerce.• Frequently presented to association boards to maintain relationships and develop new business. • Expanded contract-additional sales through adding estimation/design capabilities, standardizing proposal processes, and increasing client communication. • Presided over regular strategy sessions including Account and Division Managers to provide an overview of sales progress, reinforce goals and expectations and focus enhancement sales effort.• Collaborated with Account and Division Managers to address client issues and enhance customer service to achieve smart, substantial and sustainable growth.

• Motivated and consistent producer. Exceeded aggressive budgets and goals in extremely competitive markets. • Provided maintenance, design, and installation contracts for new clients in the commercial, government, institutional, and multi-family housing market segments.• Responsible for sales projections and regional reports. Created annual Branch Sales and Marketing Plan. Analyzed trends and profitability of different market segments.• Organized, formatted and coordinated targeted projects and sales efforts involving multiple branches and/or regions. Coordinated multi-service efforts with sister Service Master companies.• Directed prospecting and mailing campaigns. Presented at local and regional trade shows, property management firms, and association meetings.• Trained, directed activities, and evaluated performance of Sales Coordinators and Estimators. Trained new Sales Representatives. Contributed in development of standardized training program.• Participated in recruiting efforts. Presented to prospective employees and interns. • Created and maintained prospecting and client contact database utilizing ACT! and Timberline software.• Transitioned and adapted effectively during aquisition of Ruppert Landscape Company.

• Member of original outside sales team created to introduce new internet, print and telephone advertising services to central Maryland businesses.• Created client base through extensive cold calling, telemarketing, and presentations.• Maintained and upgraded accounts. Resolved client issues.• Presented to business associations, chambers of commerce, and leads groups.• Adapted quickly and successfully to numerous changes in product, pricing, organizational structure, territory, and focus.

• Engaged in business-to-business sales of copiers, service contracts, and office automation equipment.• Responsible for territory development, organization, and management.• Developed database utilizing GoldMine software and card files.• Created marketing materials used in mailings, cold calling and prospect presentations.• Participated in Danka and manufacturer sponsored training programs.