Duties• Oversee the day to day operations of Dunkin Donuts, Jersey Mikes, KFC, Taco Bell, Pizza Hut, 5-Guy’s, Baskin Robbins and other non-national brands.• Directly responsible for P & L’s for all brands. Build budgets and manage profitability to achieving company financial goals • Overseeing Multi -unit managers on day to day operations of restaurants.• Directly Hired all multi -unit managers and area GM’s • Hired in as a Managing Director in operating our own business along with three additional partners. • Developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits. • Developed, implemented, and managed business plans to promote profitable food and beverage sales.Accomplishments• Managed the multi-unit team for all brands. Monitored key performance indicators and score cards to achieve company objectives. • Worked with teams in the units to build sales, improve operations, deliver profitability and great guest satisfaction.• Strict focus on the 5 Keys result areas: (People, QSC, Faculties, Marketing and Financials)• Acquired distressed Fast Casual and QSR Restaurants such as Dunkin Donuts, Jersey Mikes, KFC, Taco Bell, Pizza Hut, 5-Guy’s Baskin Robbins and other non-national brands utilizing my years of experience putting the proper systems in place to turn them around and make them profitable. • Maintained Cost of Goods at 28% based on a theoretical of around 26% thru effective staff cross training. • Maintained Labor Costs at 25% to include hourly and benefits based on the range of sales per staff hour.• Strategically developed effective marketing plans to increase sales and profits while managing costs. • Carefully interviewed, selected, trained, and supervised Management and staff. • Achieved highest employee retention rate by developing team members and setting up strong career paths

- Implemented marketing strategies which resulted in 12% growth of customer base- Developed new process for employee evaluation which resulted in marked performance improvements.-Initiated two key partnerships which resulted in 54% revenue growth- Supported Chief Operating Officer with daily operational functions.- Performed initial client assessment and analysis to begin research process- Analyzed departmental documents for appropriate distribution and filing- Built strategic alliances with Marketing and Product Development that resulted in [positive outcome] .

Director of Western Mass and Conn. Markets.- Directed two DMA's- Directed over 550 resturantsDirected 50 networksManaged two DMA's with the following Team:= Operations (8 Districts Operations Managers)= Training (2 Trainers Managers)= Development (2 Development Managers)= Construction (2 Construction Managers)= Strategic Asset Management (1 SAM)= LP (Loss Prevention) (2 LP Managers)= LSM (Local Store Marketing) (1LSM)= Marketing (2 Marketing Managers)Drive results by=People (Hire, Train & Retain) for best results =QSC (Improve and maintain best in class results)=Facilities (Level set to exceed guest expectations)=Marketing (Execution of marketing to drive Sales/ Guest increases)=Financials (Develop systems to deliver results)