Semi-Retired
Current
Self-Employed
Jul 2017 - Present
AeroLeads people directory · profile
Gerry Smith Email & Phone Number
Semi-retired
at
Self-employed
1 work email found
@amadeus.com
2 phones found area 491
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Self-employed
Role
Semi-retired
Location
Edinburgh, Scotland, United Kingdom
Who is Gerry Smith? Overview
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Quick answer
Gerry Smith is listed as Semi-retired at Self-employed, based in Edinburgh, Scotland, United Kingdom. AeroLeads shows a work email signal at amadeus.com, phone signal with area code 491, and a matched LinkedIn profile for Gerry Smith.
Gerry Smith previously worked as VP Airline IT Service Assurance at Amadeus It Group and VP Global Operations at Amadeus It Group. Gerry Smith holds B.Sc., Applied Mathematics from University Of Limerick.
Company email context
Email format at Self-employed
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{first_initial}{last}@amadeus.com
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AeroLeads found 1 current-domain work email signal for Gerry Smith. Compare company email patterns before reaching out.
Profile bio
About Gerry Smith
IT executive with over 30 years experience in the Airline and Travel IT industry, with the last 15 years spent in senior service management positions.Customer relationship management experience with engagement at airline C-level.Delivery and operational management of IT services supporting mission-critical business processes of airlines and travel providers. Service management in a high-volume transaction processing environment with 24x7 service availability.
Listed skills include Service Delivery, It Service Management, Itil, It Operations, and 14 others.
Current workplace
Gerry Smith's current company
Company context helps verify the profile and gives searchers a useful next step.
Self-Employed
12 roles · 41 years
Gerry Smith work experience
A career timeline built from the work history available for this profile.
Vp Airline It Service Assurance
Lead major corporate Customer Service improvement programs.Champion continuous improvement in airline customer service experience across processes and organisations.Executive engagement and service relationship management with premium airline customers.
Jul 2015 - Jun 2017
Vp Global Operations
Responsible for operational delivery of all Amadeus services. Management of Global Operations teams organised in three Divisions (IT Service Management and Operations, Application Management, and Planning and Project Management). Approx 350 staff distributed between Erding, London, Miami and Sydney. Deputy General Manager of Amadeus Data Processing GmbH.
Jul 2009 - Jun 2015
Director It Implementation Services
Responsible for implementation of applications, business services and customers into the infrastructure and operations environment. Ownership and development of ITIL Change Management and Release Management processes.
Jun 2007 - Jun 2009
Director Airline It Operations
Organisation design and setup, and implementation of support processes to secure operational readiness for the cutover of Qantas as the launch customer for Altea Inventory in mid-2004. Further build-up of operations and support teams and processes for subsequent implementation of Altea Departure Control mission-critical services for QF.
Feb 2004 - May 2007
Director Technical Services
Based at Amadeus offices in Heathrow. Responsible for the maintenance and development of the TPF platforms running the BA RTZ and the Amadeus Hosted RTB systems. Set-up and management of Service Delivery customer relationship with BA.
2001 - 2003
~2 yrs
Manager British Airways Transition Project
Amadeus and British Airways contracted in Aug 2000 for the design and delivery of a New Generation Inventory and Departure Control system, later to become Altea. As part of this deal, Amadeus would take over and transition BA's existing TPF systems from Heathrow to the Erding Data Centre. My responsibilities were first to negotiate and draft the contract.
2000 - 2001
~1 yr
Manager Tpf Systems
Managing a department of System Engineers responsible for the maintenance and development of the TPF4.1 operating system and associated software.
1999 - 2000
~1 yr
Manager System Operations
Responsible for first-level operations teams running all Data Centre Operations in 24x7 shift roster. Mainframe (TPF, MVS, VM, Unisys), Unix and Network Operations, and Operations Duty Managers.
1995 - 1999
~4 yrs
Online Coverage Manager
Managing a team of technical support engineers responsible for second-level support for the application and system software running on TPF mainframe complex.
1994 - 1995
~1 yr
Senior System Support Programmer
Working on build and readiness of Amadeus system developed by System One in Miami.Moved to Germany on completion of Data Centre in Erding in early 1990. Worked on System Test Plan and support team skill build-up for initial launch of system in 1991.Senior in Coverage team responsible for technical support of TPF3.1 system.
Sep 1988 - 1993
Acp/Tpf System Programmer
IT Trainee programme intake Nov 1985. Coverage and Systems programmer.
1985 - 1988
~3 yrs
2 education records
Gerry Smith education
B.Sc., Applied Mathematics
Amadeus Directors Executive Programme
FAQ
Frequently asked questions about Gerry Smith
Quick answers generated from the profile data available on this page.
What company does Gerry Smith work for?
Gerry Smith works for Self-employed.
What is Gerry Smith's role at Self-employed?
Gerry Smith is listed as Semi-retired at Self-employed.
What is Gerry Smith's email address?
AeroLeads has found 1 work email signal at @amadeus.com for Gerry Smith at Self-employed.
What is Gerry Smith's phone number?
AeroLeads has found 2 phone signal(s) with area code 491 for Gerry Smith at Self-employed.
Where is Gerry Smith based?
Gerry Smith is based in Edinburgh, Scotland, United Kingdom while working with Self-employed.
What companies has Gerry Smith worked for?
Gerry Smith has worked for Self-Employed, Amadeus It Group, Amadeus Services Limited, Amadeus Data Processing Gmbh, and Aer Lingus.
How can I contact Gerry Smith?
You can use AeroLeads to view verified contact signals for Gerry Smith at Self-employed, including work email, phone, and LinkedIn data when available.
What schools did Gerry Smith attend?
Gerry Smith holds B.Sc., Applied Mathematics from University Of Limerick.
What skills is Gerry Smith known for?
Gerry Smith is listed with skills including Service Delivery, It Service Management, Itil, It Operations, It Strategy, Business Process, Change Management, and It Management.
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