Gerry Tom Email & Phone Number

Gerry Tom is a IT Program Manager - CRM at Synopsys. He possess expertise in business process, sap, crm, business analysis, cross functional team leadership and 36 more skills. Colleagues describe him as "Gerry is working in a (SAP/CRM database) group outside of my (engineering) group ar Synopsys. I have been assigned liason with my group and Gerry's group for 2 years. Gerry assignment as liason of the SAP/CRM group was a wise decision on behalf of the Synopsys management. In addition to his ability to deliver software features in a timely manner, he is an excellent liason for the database group. He establishes scope of a required feature, works to establish specifications, advises in testing, and does not over commit -> he sees to it that his group delivers -ON TIME- the specificed requirements of any given feature. He has an ability to both program (technical) and to commincate (soft skills) what his group will deliver. His empathy with non-database groups (such as the one I serve); his ability to establish the scope of a SAP/CRM dliverable; and his ability to maintain clarity and upkeep the preceived integrity of database people is remarkable and helpful. I would not hesitate to recommend Gerry for this role now or in the future." and "I have worked with Gerry on multiple projects over the last 12 years. When I was in IT, building Synopsys' first corporate data warehouse, Gerry was one of my most important internal customers. He provided valuable feedback during testing and production, and always demonstrated a willingness to go above and beyond. Currently, I am in a customer-facing business unit, while he is in IT. We work together on the SAP CRM application at Synopsys. We were both part of the initial implementation project in 2002-2004, and have worked on many smaller CRM-related projects since then. We have jointly developed and documented business processes, worked through numerous technical and data issues, developed and delivered CRM user training, and documented business requirements. All my dealings with Gerry are of very high quality. He is a professional, always seeking the best for the customer and for internal users. I highly recommend Gerry!"

Listed skills include Business Process, Sap, Crm, Business Analysis, and 37 others.

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  It Program Manager - Crm

  Synopsys

  Jul 2011 - Present - Sunnyvale, Ca

  IT Project Manager with 20 years of experience in:Implementing SAP CRM in more than 20 merger/acquisitions done by SynopsysProviding SAP CRM support/development to Synopsys's R&D teams with a base of over 10000 usersManaged dozens of CRM projects including but not limited to upgrades, data migrations, process re-engineering, and all sizes of enhancements.