On-Line Engineer
Support all non-G.E. medical ultrasounds under contract at the national level. Support all non-G.E. ultrasounds in a remote environment. Duties include: remote troubleshooting of issues, provide technical phone support for field engineers and customers, on-site support of critical customers, and key physician support, escalation of critical sites to management, dispatching vendors to replace hardware, track trends and provide suggestions to management to resolve negative trends. Develop and… Show more Support all non-G.E. medical ultrasounds under contract at the national level. Support all non-G.E. ultrasounds in a remote environment. Duties include: remote troubleshooting of issues, provide technical phone support for field engineers and customers, on-site support of critical customers, and key physician support, escalation of critical sites to management, dispatching vendors to replace hardware, track trends and provide suggestions to management to resolve negative trends. Develop and present training programs on ultrasound products and other relevant topics in a multi-vendor, multi-modality environment to field engineers. Goal of instruction is to provide branch point troubleshooting techniques that allow student to isolate faulty hardware and/or software. Show less