Started in Telecom 1994 designing and developing CTI solutions for SMB/Entreprise. Pioneered this in Scandinavia. 1996 added CallCentersolutions inbound and outboud. Pioneered predicitive dialers in attractive pricerange based on software for PCs. With Icepeak we created a stronghold for voicerecognition in Scandinavia and also pioneered SAS approach for remote operator services, sold to ISS and other companies..Hosted telephony (IP Centrex) is the next arena for my attention and i have helped DGC to set up a very succesful operation based on Broadsoft. I have researched the global market to find best system and gained valuable knowledge.My next goal is to bring efficient supportsystems (CTI) to IP Centrex solution, integrating IM, Presence and Contactmanagemet (CRM) under one simple and efficient solution and bring that to a world market.Specialties: IP CentrexIMSCTI or CTASR/SIRDialersCallCenterPresenceBroadsoftHosted Telephony