Geraldine Macdonald Email & Phone Number

San Francisco Bay Area

Strategic consulting: network operations planning, staffing, metrics, trainingExpert Witness: Litagation support regarding internet access

Geraldine MacDonald, has extensive experience in the computing and telecommunications industry. At America Online, Ms. MacDonald was responsible for connecting members worldwide to all brands of the service using narrowband and broadband technologies. To provide this connectivity to members, Ms. MacDonald operated the world's largest dial up network, as well as an IP backbone for broadband traffic. Member access resulted in over 3 million simultaneous connections. Total usage per day worldwide included over 73 million connected sessions totaling over 37 million hours. To build this network Ms. MacDonald managed a team of telecommunications professionals and worked with over 40 telecommunications companies and RBOCs around the world. While making it look easy to the millions of AOL members, the technical requirements and the quality standards deployed by Ms. MacDonald and the rest of her team took years of experience and dedicated hard work.