Gerry Madden work email
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Gerry Madden personal email
I am a personable customer centric senior leader with significant Commercial and Operational experience working in Transport and Technology in the UK and Ireland in highly competitive and dynamic industries. I have led award winning Sales and Operational teams. I have operated at board level for a UK FTSE 100 company and have been responsible for the strategic realtionship management of key clients such as Amazon, British Telecom, Tesco and Unipart. In this role I also led and won contracts in excess of £40m p/a. In Ireland I have a strong reputation for excellent stakeholder management and client centricity especially in the Transport sector. During my time in Ireland as MD Dublin Light Rail I have presided over one of the most successful transport systems in Europe and also been a member of the senior leadership team credited with the turnaround of Bus Eireann in my role as Chief Commercial Officer, During my time in Royal Mail in senior leadership roles I successfully negotiated and delivered on complex and challenging collective agreements, transformation programmes and restructures which have significantly contributed to the turnaround of the business. I am an accredited coach who is regarded as an exceptional facilitator.Myers Briggs type = ENFPSpecialities: Leadership, Coaching, Bid Director, Commercial & Union Negotiations, Operational Transformation, Business Development/ Sales Management and Stakeholder Management.
Indra
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- indracompany.com
- Employees:
- 35445
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Country Director IrelandIndra Jun 2024 - PresentDublin, County Dublin, Ireland -
Bid Director Next Gen Ticketing - IrelandIndra Jul 2022 - Jun 2024 -
Director Of Business DevelopmentTracsis Transport Consultancy Jun 2021 - Jul 2022Uk -
Independent Transport ConsultantGm Consulting May 2017 - Jul 2022United KingdomDirector level experience in Transport and Logistics.Providing consultancy to local authorities and operators on BSIP and Zebra projects. Providing a variety of specialist advise to large organisations regarding Tender submissions/contracts in both public and private sectors.Vast experience in the UK and Ireland managing complex fast paced unionised organisations.Provide support/Lead Stakeholder Engagement. Sales & Operational senior management experience.
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Chief Commercial Officer (Cco)Bus Eireann Jul 2018 - Jun 2019County Dublin, Ireland -
Key Transformation ManagerBus Eireann Apr 2018 - Jul 2018County Dublin, IrelandHelping transform Bus Eireann. -
Managing DirectorTransdev Ireland/Luas Jul 2015 - Mar 2017County Dublin, IrelandMD for the LUAS Dublin Light Rail business. Responsible for the safe transportation requirements of 90k passengers daily.Responsible for meeting/exceeding all KPIs including Safety/Customer/Employee & FinanceFull P&L accountability. Act as ambassador at key industry and trade eventsCoach & Performance manage the senior team.Work in collaboration with senior stakeholders. Develop & deliver Employee Engagement Plans.Procure and Manage key supplier relationships.Manage IR & trade unions.Creating & presenting period/quarterly/annual performance updates to internal & external directors.Lead and support the Business Development strategy for profitable growth. My team awarded Ops team of the Year at UK Light Rail awards for 2016.
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Head Of Business DevelopmentRoyal Mail Apr 2012 - Apr 2015Royal Mail CommercialMember of 2 Senior Leadership boardsStakeholder management all levels (trade union inc)Coaching a team of senior Sales consultants. ( 2 of my team won Sales Person of the Year in 2012 & 2014)Driving Profitable Growth. (2014/15 I delivered £43m v Target of £24m)Retaining & winning revenue across SME & Corporate sectors. Writing Account PlansLeading large complex contract negotiations.Influencing company strategy.Providing Voice of Customer insight into Marketing & CX teams. Acting as an ambassador at trade eventsCoaching Operations to better understand customer needs & deliver best in class customer experience.Producing & presenting monthly/quarterly/annual performance reviews to 2 senior boards.Creating & Delivering the BD Sales Operating PlanDelivering best in class results across all KPI's, (Health & Safety/Customer/ Employee/Finance)Performance management & Succession plans -
Head Of Sales ConsultantsRoyal Mail Jan 2011 - Apr 2012NationalLeading a Sales team to meet/exceed KPI's across a Balanced Scorecard.Lead Top 50 pitchesSupport the team in retaining and winning key clientsResolving internal conflict between Sales/ Ops/IT and other key stakeholdersCoach and manage the team to develop a high performing winning minds mentality. Driving closer allingment between key stakeholders to ensure we keep and win key clients.Providing real time voice of customer back into the business to help shape and challenge strategic plans. Provide insight on the market & competitor activity. -
Partnership DirectorRoyal Mail Oct 2008 - Jan 2011NationalManaging our strategic relationships with key clients, Amazon, BT & Tesco.Creating and delivering Strategic Account Plans.Providing compelling voice of customer insight into my business.Delivering profitable growth.Constructing & Delivering bids/pitches for new & retain key contracts.Creating & delivering quarterly/annual performance reports to internal & external stakeholders.Collaborating with Marketing & Pricing teams to influence roadmaps.Managing a virtual team. -
Delivery Sector Manager/Senior Operations ManagerRoyal Mail Jan 2006 - Sep 2008London, Greater London, United KingdomResponsible for 11 operational sites. Responsible for meeting/exceeding targets across a Balanced Scorecard - Safety/Customer/Finance & Employee.Leading team of 12 direct reports. 45 managers and 700 front line employees.Member of Senior Management team. -
Plant ManagerRoyal Mail Apr 2003 - Jan 2006London, United KingdomSenior Operations Manager for largest RM plant in UK. Responsible for collection & processing 1m time critical items daily.Responsible for delivering Safety/Finance & Customer KPIs. Line management of 12 direct reports. 44 managers & 1000 front line staff.Member of Area Management team.
Gerry Madden Skills
Gerry Madden Education Details
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St Declans Dublin
Frequently Asked Questions about Gerry Madden
What company does Gerry Madden work for?
Gerry Madden works for Indra
What is Gerry Madden's role at the current company?
Gerry Madden's current role is Country Director Ireland.
What is Gerry Madden's email address?
Gerry Madden's email address is ge****@****ail.com
What schools did Gerry Madden attend?
Gerry Madden attended Saïd Business School, University Of Oxford, St Declans Dublin.
What are some of Gerry Madden's interests?
Gerry Madden has interest in Human Rights, Social Services, Children, Education.
What skills is Gerry Madden known for?
Gerry Madden has skills like Coaching, Operations Management, Change Management, Strategy, Sales Management, Management, Account Management, Logistics, New Business Development, Business Strategy, Performance Management, Business Development.
Who are Gerry Madden's colleagues?
Gerry Madden's colleagues are Thais Andra Lino Da Rocha, Juan Enrique Bello Vergara, Veronica Sandra Vila Meneses, Christian Perez, Hugo Fernández Fabián, Agustina Giuffre, Selene Marcos Escribano.
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1eircom.net
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Gerry Madden
An Experienced Leader And Manager With A Successful Track Record In Franchise Dealership Operations And Corporate Motor Leasing. Previously Held Managing Director, General Management, And Operations Director Roles.Ireland2jpmg.ie, sixtleasing.ie3 +353214XXXXXX
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Gerry Madden
Chartered Director | Experienced Advisor And Strategic Finance Professional | Experienced Board Director - Capital Markets & PrivateIreland3gmail.com, eqtecplc.com, eqtec.com
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