Gerry Madden

Gerry Madden Email and Phone Number

Country Director Ireland @ Indra
alcobendas, madrid, spain
Gerry Madden's Location
Dublin, County Dublin, Ireland, Ireland
Gerry Madden's Contact Details

Gerry Madden work email

Gerry Madden personal email

n/a
About Gerry Madden

I am a personable customer centric senior leader with significant Commercial and Operational experience working in Transport and Technology in the UK and Ireland in highly competitive and dynamic industries. I have led award winning Sales and Operational teams. I have operated at board level for a UK FTSE 100 company and have been responsible for the strategic realtionship management of key clients such as Amazon, British Telecom, Tesco and Unipart. In this role I also led and won contracts in excess of £40m p/a. In Ireland I have a strong reputation for excellent stakeholder management and client centricity especially in the Transport sector. During my time in Ireland as MD Dublin Light Rail I have presided over one of the most successful transport systems in Europe and also been a member of the senior leadership team credited with the turnaround of Bus Eireann in my role as Chief Commercial Officer, During my time in Royal Mail in senior leadership roles I successfully negotiated and delivered on complex and challenging collective agreements, transformation programmes and restructures which have significantly contributed to the turnaround of the business. I am an accredited coach who is regarded as an exceptional facilitator.Myers Briggs type = ENFPSpecialities: Leadership, Coaching, Bid Director, Commercial & Union Negotiations, Operational Transformation, Business Development/ Sales Management and Stakeholder Management.

Gerry Madden's Current Company Details
Indra

Indra

View
Country Director Ireland
alcobendas, madrid, spain
Website:
indracompany.com
Employees:
35445
Gerry Madden Work Experience Details
  • Indra
    Country Director Ireland
    Indra Jun 2024 - Present
    Dublin, County Dublin, Ireland
  • Indra
    Bid Director Next Gen Ticketing - Ireland
    Indra Jul 2022 - Jun 2024
  • Tracsis Transport Consultancy
    Director Of Business Development
    Tracsis Transport Consultancy Jun 2021 - Jul 2022
    Uk
  • Gm Consulting
    Independent Transport Consultant
    Gm Consulting May 2017 - Jul 2022
    United Kingdom
    Director level experience in Transport and Logistics.Providing consultancy to local authorities and operators on BSIP and Zebra projects. Providing a variety of specialist advise to large organisations regarding Tender submissions/contracts in both public and private sectors.Vast experience in the UK and Ireland managing complex fast paced unionised organisations.Provide support/Lead Stakeholder Engagement. Sales & Operational senior management experience.
  • Bus Eireann
    Chief Commercial Officer (Cco)
    Bus Eireann Jul 2018 - Jun 2019
    County Dublin, Ireland
  • Bus Eireann
    Key Transformation Manager
    Bus Eireann Apr 2018 - Jul 2018
    County Dublin, Ireland
    Helping transform Bus Eireann.
  • Transdev Ireland/Luas
    Managing Director
    Transdev Ireland/Luas Jul 2015 - Mar 2017
    County Dublin, Ireland
    MD for the LUAS Dublin Light Rail business. Responsible for the safe transportation requirements of 90k passengers daily.Responsible for meeting/exceeding all KPIs including Safety/Customer/Employee & FinanceFull P&L accountability. Act as ambassador at key industry and trade eventsCoach & Performance manage the senior team.Work in collaboration with senior stakeholders. Develop & deliver Employee Engagement Plans.Procure and Manage key supplier relationships.Manage IR & trade unions.Creating & presenting period/quarterly/annual performance updates to internal & external directors.Lead and support the Business Development strategy for profitable growth. My team awarded Ops team of the Year at UK Light Rail awards for 2016.
  • Royal Mail
    Head Of Business Development
    Royal Mail Apr 2012 - Apr 2015
    Royal Mail Commercial
    Member of 2 Senior Leadership boardsStakeholder management all levels (trade union inc)Coaching a team of senior Sales consultants. ( 2 of my team won Sales Person of the Year in 2012 & 2014)Driving Profitable Growth. (2014/15 I delivered £43m v Target of £24m)Retaining & winning revenue across SME & Corporate sectors. Writing Account PlansLeading large complex contract negotiations.Influencing company strategy.Providing Voice of Customer insight into Marketing & CX teams. Acting as an ambassador at trade eventsCoaching Operations to better understand customer needs & deliver best in class customer experience.Producing & presenting monthly/quarterly/annual performance reviews to 2 senior boards.Creating & Delivering the BD Sales Operating PlanDelivering best in class results across all KPI's, (Health & Safety/Customer/ Employee/Finance)Performance management & Succession plans
  • Royal Mail
    Head Of Sales Consultants
    Royal Mail Jan 2011 - Apr 2012
    National
    Leading a Sales team to meet/exceed KPI's across a Balanced Scorecard.Lead Top 50 pitchesSupport the team in retaining and winning key clientsResolving internal conflict between Sales/ Ops/IT and other key stakeholdersCoach and manage the team to develop a high performing winning minds mentality. Driving closer allingment between key stakeholders to ensure we keep and win key clients.Providing real time voice of customer back into the business to help shape and challenge strategic plans. Provide insight on the market & competitor activity.
  • Royal Mail
    Partnership Director
    Royal Mail Oct 2008 - Jan 2011
    National
    Managing our strategic relationships with key clients, Amazon, BT & Tesco.Creating and delivering Strategic Account Plans.Providing compelling voice of customer insight into my business.Delivering profitable growth.Constructing & Delivering bids/pitches for new & retain key contracts.Creating & delivering quarterly/annual performance reports to internal & external stakeholders.Collaborating with Marketing & Pricing teams to influence roadmaps.Managing a virtual team.
  • Royal Mail
    Delivery Sector Manager/Senior Operations Manager
    Royal Mail Jan 2006 - Sep 2008
    London, Greater London, United Kingdom
    Responsible for 11 operational sites. Responsible for meeting/exceeding targets across a Balanced Scorecard - Safety/Customer/Finance & Employee.Leading team of 12 direct reports. 45 managers and 700 front line employees.Member of Senior Management team.
  • Royal Mail
    Plant Manager
    Royal Mail Apr 2003 - Jan 2006
    London, United Kingdom
    Senior Operations Manager for largest RM plant in UK. Responsible for collection & processing 1m time critical items daily.Responsible for delivering Safety/Finance & Customer KPIs. Line management of 12 direct reports. 44 managers & 1000 front line staff.Member of Area Management team.

Gerry Madden Skills

Coaching Operations Management Change Management Strategy Sales Management Management Account Management Logistics New Business Development Business Strategy Performance Management Business Development Strategic Planning Stakeholder Management Transportation Team Leadership Outsourcing Business Transformation Project Planning Business Coaching B2b Leadership Business Process Improvement Supply Chain Logistics Management Sales Business Planning Team Management Negotiation Customer Experience Process Improvement Key Account Management Crm Contract Negotiation Supply Chain Management Key Performance Indicators Strategic Partnerships Long Term Customer Relationships Professional Mentoring Direct Marketing Start Ups Program Management Procurement E Commerce Forecasting Management Consulting Proposition Development Cross Functional Team Leadership 3pl Reverse Logistics

Gerry Madden Education Details

Frequently Asked Questions about Gerry Madden

What company does Gerry Madden work for?

Gerry Madden works for Indra

What is Gerry Madden's role at the current company?

Gerry Madden's current role is Country Director Ireland.

What is Gerry Madden's email address?

Gerry Madden's email address is ge****@****ail.com

What schools did Gerry Madden attend?

Gerry Madden attended Saïd Business School, University Of Oxford, St Declans Dublin.

What are some of Gerry Madden's interests?

Gerry Madden has interest in Human Rights, Social Services, Children, Education.

What skills is Gerry Madden known for?

Gerry Madden has skills like Coaching, Operations Management, Change Management, Strategy, Sales Management, Management, Account Management, Logistics, New Business Development, Business Strategy, Performance Management, Business Development.

Who are Gerry Madden's colleagues?

Gerry Madden's colleagues are Thais Andra Lino Da Rocha, Juan Enrique Bello Vergara, Veronica Sandra Vila Meneses, Christian Perez, Hugo Fernández Fabián, Agustina Giuffre, Selene Marcos Escribano.

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