Gerry Gordon Email & Phone Number

Houston, Tx, Us

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas, United States

• Elevate Customer Experience:• Contribute to delivering a superior customer experience through your actions and interactions.• Generate Ongoing New Business:• Follow up diligently with leads received by the office.• Cultivate and nurture the company's database for sustainable growth.• Coordinate and schedule appointments, gaining exposure to client interactions.• Schedule appointments with prospective real estate salespersons.• Assist in managing and coordinating schedules for executive management.

Seattle, Washington, United States

• Provided exceptional customer service for Lyft drivers, resolving issues during the car rental process.• Led the implementation of a successful top driver program, significantly boosting driver satisfaction.• Conducted market research, staying updated on industry developments and legal requirements, resulting in increased driver engagement.• Managed various aspects of daily rental operations, including assigning drivers, preparing vehicles, and ensuring compliance.• Proactively identified and addressed vehicle issues, program challenges, and bugs, collaborating with internal/external partners.• Demonstrated initiative, ownership, and commitment to Lyft's high service standards, contributing to overall team success.

Yongsan District, Seoul, South Korea

•Highly Skilled and Honorably Discharged Motor Transport Operator•Proficient in operating a diverse range of heavy-wheeled vehicles within the United States Army.•Expertise in implementing Army Reserves and National Guard protocols for swift and efficient delivery of vital goods and supplies.•Committed to safeguarding the Nation with a focus on duty, dedication, and military values on and off duty.•Upheld honor and respect as a hallmark of military service.•Exemplary soldier conduct, displaying unwavering professionalism and commitment to service in the United States Army.

Dupont, Washington, United States

• Provided exceptional customer service by conducting thorough investigations and managing claims involving total property loss, adeptly explaining policy details to clients.• Initiated and efficiently processed claim payments, ensuring prompt closure of files assigned by Auto Claim Management, Claim Specialists, and electronic assignments.• Collaborated seamlessly with claim specialists and internal partners, facilitating communication with external vendors and performing various tasks related to property claims.• Demonstrated strong organizational skills in handling large volumes of claims, utilizing both established procedures and electronic resources for efficient processing.• Applied in-depth knowledge of insurance contracts, endorsements, state laws, regulations, and automotive repair methodologies to settle claims within approved limits.• Successfully followed established procedures to review, handle, and settle routine property and material damage claims, researching and resolving tasks within approved limits and/or as directed.

Greater Seattle Area

• Oversaw daily operations of the stock room, efficiently managing inventory reception and merchandise stocking for optimal organization.• Assisted retail customers with the handling of purchases, ensuring a positive and seamless experience.• Provided support on the sales floor, offering assistance to customers and conducting light assembly and repair of items as needed.• Managed the shipping and receiving processes for all items within the store, ensuring timely and accurate handling of inventory.• Proactively ordered supplies to maintain smooth stock room operations and support overall store functionality.

Yongsan-Gu, Seoul, Korea

• Developed and executed a dynamic developmental curriculum aligned with Boys & Girls Clubs of America guidelines, ensuring a comprehensive and enriching experience for participating children.• Established and upheld a secure, safe, and enjoyable environment, ensuring that children were familiar with established procedures and routines.• Fostered a learner-centered atmosphere, providing support for children's knowledge and growth within the after-school program.• Applied creative techniques to motivate children actively, encouraging their enthusiastic participation in various engaging activities.