Gerry Ray Email & Phone Number

Austin, Tx, Us

Austin, Texas Area

Austin, Texas Area

- Managed technical operations team to ensure deadlines were met by team members. Responsible for hiring and training of employees and day to day management.- Gathered customer feedback and presented to company stakeholders, to improve product offering for users and consumers of company software offering.- Developed software feature requirement documentation, and maintained the product from introduction to engineering through software development, coding, QA, and functional testing.- Responsible for evaluating 3rd party products for company purchase.- Managed enterprise and mid-market accounts through the entire implementation cycle.- Developed server side .asp code to meet client specific needs.- Helped with pre-sales technical solutions calls as well as identifying upselling opportunities.- Optimized technical implementation processes to improve overall efficiency and client clarity on the scope of the project.

Austin, Texas Area

-Managed the product line life cycle from strategic planning to implementation.-Specified market requirements for current and future products by conducting market research supported by on-going meetings with customers and non-customers.-Drove a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning.-Served as a first line of defense for troubleshooting and technical issues.-Worked to identify creative ways that Sales Engine's products could solve business problems.-Collaborated with 3rd party agencies to support clients in the marketing needs and initiatives.-Worked as part of a sales team toward reaching sales quota.

Austin, Texas

-Managed social media accounts as well as the company website.-Implemented a workflow of obtaining customer information from work orders.-Oversaw accounts receivables and prepared monthly analytics for operational review.

OwnLocal (formerly Seeing Interactive) is a Y Combinator startup, and I become the first employee in 2009. I did every job in the company at one point or another to fill the need as we grew. I did small business sales, newspaper staff training, website development, employee interviewing, hiring and training, purchasing, public relations with clients, and office maintenance. I am currently an adviser for OwnLocal.

York, Nebraska

-Mainframe computer operator. Managed and monitored applications to assure money was handled properly.-Addressed any computer related problems employees encountered.-Ran reports, created backups, printed bank statements, and transferred money through mainframe operations.-Processed check images for twenty banking institutions and monitored ATM activity.

York, Nebraska

-Internship: Data input, filing, mail processing, document scanning, pre-appointment organization.-Created an interactive web based CD with instructional accounting guides that were sold to clients.-Managed all technological office improvements: file transfer, online data storage of Quickbook files.-Created the company website.

Bachelor Of Arts, Business Administration

Activities and Societies: Student Government Kyodai

Education record