Gerry Thomas Email & Phone Number

Scotland, United Kingdom

Glasgow, Scotland, United Kingdom

Responsible for overseeing the support for Mott MacDonald’s Business Applications consisting of our ERP and related systems. Working as part of the global Business Applications Management team within the IT department and oversee the support of existing technology and workflows as well as lead in the implementation of emerging technologies

Glasgow City, Scotland, United Kingdom

-Responsible for managing a team of Desktop and on-site IT support staff within the UK North sub-region-On-site IT support including routine office or site visits to deal with IT incidents and requests, emergency visits for urgent incidents and periodic visits to inspect on-site IT equipment and infrastructure such as server rooms-Liaise and meet with key.

Glasgow, United Kingdom

-Responsible for managing a team of Desktop and on-site IT support staff within the UK North sub-region-On-site IT support including routine office or site visits to deal with IT incidents and requests, emergency visits for urgent incidents and periodic visits to inspect on-site IT equipment and infrastructure such as server rooms-Liaise and meet with key.

Based In Glasgow But Cover Various Sites In Scotland And Northern Ireland

Duties include:- Desktop support involves troubleshooting desktop related problems including PC performance, connectivity and applications issues, managing virus outbreaks and fulfilling standard service requests such as the provision of new PCs, PC moves and hardware upgrades.- On-site IT support includes non-Desktop IT equipment located in offices such.

Erskine

Managing Deployed Maintenance patch Cycle on three baselines Ensuring routine is injected into the release Ensuring release are planned and programmed, allowing us to look at demand planning for the future Keeping the customer informed Identify impact of change on the process and communicate this with othersManaging delivery process of monthly VPS patching.

Erskine

Managing project to maintain ATLAS Defense Information Infrastructure for Deployed locations. Live issue resolution, security and obsolescence changes in an enterprise scale environment. User base of 220,000.Managing Deployed Maintenance patch Cycle on three baselines Ensuring routine is injected into the release Ensuring release are planned and.

Based In Glasgow But Cover Various Sites In Scotland And Northern Ireland

Duties include:- Desktop support involves troubleshooting desktop related problems including PC performance, connectivity and applications issues, managing virus outbreaks and fulfilling standard service requests such as the provision of new PCs, PC moves and hardware upgrades.- On-site IT support includes non-Desktop IT equipment located in offices such.

Glasgow, United Kingdom

• 1st point of contact for users in the UK and Ireland
• Account unlocks and user password resets.
• Troubleshooting Network connection issues for client computers.
• VPN troubleshooting – RSA server user admin and configuration.
• Lotus Notes – troubleshoot and applying fixes for users.
• Application support – GAMX, Groove, and various other Applications including Word Excel.

Glasgow, United Kingdom

• Configuration of user accounts on AD
• Configuration of security groups for software access
• Troubleshoot user Configuration issues
• Troubleshoot software access
• Remote access client machines to install software
• Active directory group’s management and control of users access using groups.

Troon

Realiable Computer support for the home user

Ayr

Advising customers on Tech Products from TV’s to PC’s offering support in various issues and fault finding problems, to resolve customer issues

Ayr

Responsible for Produce area of store as counters role in duty’s but with added responsibility of duty manager for the store and covering other areas in manager’s absence.Ensuring levels of customer service are delivered across the department and ensuring that all our customers receive the best in customer service at all times.And Covering store as Duty.

Ayr/Troon

Responsible for 4 counter departments with 4 supervisors, supporting supervisors in there role, as well as maintaining, standards, costs, sales and profit within these departments.Ensuring all training is carried out and legal check compliance general hands on role supporting the day to day running of all departments as required.

Ayr

Night shift Replen assistantBack Door Controller Fresh Assistant SupervisorFresh supervisor Ambient Availability Supervisor Deli Supervisor Deli Manager

Bachelor Of Science (Bsc), Computing Networking, B1

Activities and Societies: Student Union

Hnd, Computing Tech Support, A