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Gerry Thrash is listed as Technical Support Analyst at Davis Instruments, a with 69 employees, based in Oakland, California, United States. AeroLeads shows a matched LinkedIn profile for Gerry Thrash.
Gerry Thrash previously worked as Technical Support Specialist at Sugarsync and Technical Support Representative at Kodak Imaging Network. Gerry Thrash holds Ba, Public Relations from University Of Southern California.
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As a Technical Support Analyst at Davis Instruments, I have been providing technical support and quality control testing for multiple weather and environmental monitoring products for over 12 years. I have a strong background in computer hardware, software, network communication, cellular communication, and cell phone apps.My mission is to ensure that customers have a positive and satisfying experience with Davis Instruments products, by resolving technical issues, training customers, contributing to FAQs and knowledge base, and offering personalized solutions. I enjoy troubleshooting, researching, thinking outside the box, and educating people on how to use technology. I have been recognized for my excellent customer service, technical analysis, and communication skills, as well as my ability to increase sales and customer retention.
Listed skills include Troubleshooting, Networking, Os X, Technical Support, and 14 others.
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Hayward, California
Perform technical support and QC test for multiple weather and environmental monitoring products. Provided support for software, network communication, cellular communication, and cell phone apps. Also, train customers, contribute to FAQ's and knowledge base.
Worked effectively with computer hardware and software to resolve technical issuesAssisted clients with installing and configuring softwareEducated clients on configuring their computer's internet connection for maximum performance when using the Kodak Gallery websiteSolved problems on both Windows and Mac platforms, utilizing MS Office, Outlook, Internet Explorer, Firefox, Safari, iLife, iPhoto, Adobe Flash, Photoshop. Operating systems used include Windows 98, XP, Vista, and Mac OS-X.; Used effective communication skills to educate customers, many of whom are seniors and new to computers, on the use of corporate websites and their own computers, ensuring they have a positive experienceEducated customers not familiar with digital cameras on the nature of digital photographyReceived numerous commendations for providing outstanding serviceEfforts resulted in increased sales and customer retention
Resolved technical issues experienced by Sony Playstation users
Other employees you can reach at davisnet.com. View company contacts for 69 employees →
Art Sapiandante Ii
Colleague at Davis InstrumentsFremont, California, United States
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Lisa Allphin
Colleague at Davis InstrumentsHayward, California, United States
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Paul Dario
Colleague at Davis InstrumentsHayward, California, United States
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Adam Sherman
Colleague at Davis InstrumentsNewark, California, United States
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Robin Watkins
Colleague at Davis InstrumentsHayward, California, United States
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Habib Sultan
Colleague at Davis InstrumentsUnited States
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Kathy Saleen
Colleague at Davis InstrumentsStockton, California, United States
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Ashley Barr
Colleague at Davis InstrumentsTracy, California, United States
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Curtis Lawton
Colleague at Davis InstrumentsSan Mateo, California, United States
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Francisco Velasquez
Colleague at Davis InstrumentsHayward, California, United States
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Quick answers generated from the profile data available on this page.
Gerry Thrash works for Davis Instruments.
Gerry Thrash is listed as Technical Support Analyst at Davis Instruments.
Gerry Thrash is based in Oakland, California, United States while working with Davis Instruments.
Gerry Thrash has worked for Davis Instruments, Sugarsync, Kodak Imaging Network, and Sony Computer Entertainment.
Gerry Thrash's colleagues at Davis Instruments include Art Sapiandante Ii, Lisa Allphin, Paul Dario, Adam Sherman, and Robin Watkins.
You can use AeroLeads to view verified contact signals for Gerry Thrash at Davis Instruments, including work email, phone, and LinkedIn data when available.
Gerry Thrash holds Ba, Public Relations from University Of Southern California.
Gerry Thrash is listed with skills including Troubleshooting, Networking, Os X, Technical Support, Computer Hardware, Training, Customer Service, and Operating Systems.
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