Helping companies to develop and implement innovative business models.

C-Fire, part of the Cordeel group, was created to develop innovative and environmentally friendly firefighting solutions. It was with great pleasure that I used my background in process improvement and product management, leading C-Fire towards the next phase.

After advising the board of Cembrit group about some key differentiators for Cembrit Region West, I accepted the special assignment of leading this project as part of the global product management team.My responsibilities included the market analysis, R&D design & planning, contract negotiation with new production facility in Asia, paint suppliers and mould suppliers, supported by global procurement managers, financial outlook, both from turnover and cost perspective, first point of contact for all sales regions within Cembrit, marketing set-up.

Cembrit, now Swisspearl, is a leading manufacturer of fibre cement building materials. My responsibilities included:- Development and follow-up of the overall strategy, alignment of the sales focus and marketing actions in Belgium, The Netherlands and France, product launches including Technical certificates in FR/BE/NL- Initiator of many process and product improvements working closely together with the global logistics, marketing, technical and R&D teams- Actively involved in R&D, the optimization of factory planning & sourcing, the switch of factories etc.- Change management: actions to increase the margin drastically, accelerated product pruning strategy

Sto is an international technology leader in the design and production of exterior thermal insulation systems, with 35 subsidiaries, more than 5000 employees, and 21 factories operating around the globe. At Sto I was responsible for new and innovative products and systems such as Rainscreen Cladding Systems (Ventilated façade systems), Interior insulation Systems and Hard claddings on both ventilated systems and ETICS. I also implemented the local CRM system.

Product management: The anchoring business is a very valuable business for Hilti as it brings recurrent sales with a high turnover and margin. Main achievement: product launch of a unique chemical anchor system.

The 'upper market' team focussed on large accounts within the building industry such as Cordeel, Strabag, MBG, CEI-De Meyer, BAM, etc. Besides the commercial aspect I focussed on long term relationship building, strategic customer development (also offering services like software tools for anchoring, online purchasing and fleet management) and contract management (potential based pricing and fleet contracts).

Benelux position with key international role.Local responsibility for Business Excellence in Sales & Marketing (CRM).Process auditing and improvement. Topics : all customer related topics like order entry, offer registration, pricing, complaint management,... Intermediate between all relevant peers going from local logistics, sales and finance departments to global business and IT teams. Gather and negotiate requirements. Organise testing rounds with key-users. Report to management. Training and development of all departments on SAP and non SAP related topics.Very good knowledge of SAP modules R/3, CRM and BI.Environment related set-up of processes, reporting and audit support dealing with BEBAT, STIBAT, RECUPEL,...

Thanks to this opportunity I got to know the center of process management at Unilever. A great introduction into (IT-)management and working in an international environment.My responsibilities: implementing new processes, a time registration tool and reporting means:* Fit-analysis and selection of suppliers of time-registration programs* Automate reporting of problem management