Gerson D. Coy
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Gerson D. Coy Email & Phone Number

Manager of Customer Onboarding at Podium
Location: Mixco, Guatemala, Guatemala 7 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Podium
Role
Manager of Customer Onboarding
Location
Mixco, Guatemala, Guatemala
Company size
1436 employees

Who is Gerson D. Coy? Overview

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Quick answer

Gerson D. Coy is listed as Manager of Customer Onboarding at Podium, a company with 1436 employees, based in Mixco, Guatemala, Guatemala. AeroLeads shows a matched LinkedIn profile for Gerson D. Coy.

Gerson D. Coy previously worked as Front End Manager at Pricesmart and Global Member Experience Specialist Team Lead at Pricesmart. Gerson D. Coy holds Licenciatura, Business Administration, Management And Operations, Carrera En Curso from Universidad Galileo.

Company email context

Email format at Podium

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Podium

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Profile bio

About Gerson D. Coy

Soy un profesional con más de 8 años de experiencia en el sector de comercio al por mayor, donde he liderado y participado en proyectos de innovación, mejora de procesos y servicio al cliente. Actualmente, soy Gerente de Front End en PriceSmart, donde me encargo de gestionar el equipo de cajas, supervisar las operaciones de la tienda y asegurar el cumplimiento de los estándares de calidad y seguridad. Anteriormente, fui líder del equipo de experiencia del socio global en PriceSmart, donde implementé y administré las plataformas de Salesforce Service Cloud y Hootsuite para atender las consultas y reclamos de los socios por correo electrónico, chat y redes sociales. Entre mis competencias se encuentran el manejo de CRM, el customer success y el liderazgo. Mi misión es brindar una experiencia de servicio excepcional y personalizada al consumidor, utilizando las herramientas digitales y el trabajo en equipo. Me apasiona el aprendizaje continuo, el cambio positivo y la diversidad.

Current workplace

Gerson D. Coy's current company

Company context helps verify the profile and gives searchers a useful next step.

Podium
Podium
Manager of Customer Onboarding
Guatemala Department, Guatemala
Website
podium.com
Employees
1436
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Company profile
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7 roles

Gerson D. Coy work experience

A career timeline built from the work history available for this profile.

Manager Of Customer Onboarding

Podium

Guatemala Department, Guatemala

Front End Manager

Current
Pricesmart

Guatemala, Guatemala

Sep 2021 - Present

Global Member Experience Specialist Team Lead

Pricesmart

Guatemala, Guatemala

Dec 2020 - Sep 2021

Member Experience Specialist

Pricesmart

Guatemala

Encargado de la implementación de Salesforce Service Cloud (correo electrónico) y Hootsuite (redes sociales) para el equipo de Especialistas de Experiencia del Socio de PriceSmart Global. Administrador de ambos sistemas.Elaboración de reportes de servicio y retroalimentación para la mejora continua de la compañía.Planificación, coordinación e.

Aug 2015 - Dec 2020

Analista De Portafolio

Capgemini

Guatemala

Análisis de portafolio de deudas, Cuentas por Recibir para Office Depot USPlanificación e implementación de proyectos para AR---Debt Portfolio Analyst, Office Depot US' Accounts Receivable.Planning and implementation of new projects for AR.

Oct 2014 - Aug 2015

Call Center Customer Service Representative

[24]7.Ai

Guatemala, Guatemala

- Servicio al cliente, ventas y soporte técnico para la empresa de telefonía Time Warner Cable (TWC) para Estados Unidos.+ Asistente de supervisor y primer punto de contacto para los integrantes del equipo.+ Auditoría y retroalimentación de llamadas del equipo.

Dec 2011 - Dec 2013

Call Center Customer Service Representative

[24]7.Ai

Guatemala, Guatemala

Servicio al cliente, ventas y activación de tarjetas de crédito para Citi Sears USA.

Jul 2011 - Dec 2011
Team & coworkers

Colleagues at Podium

Other employees you can reach at podium.com. View company contacts for 1436 employees →

AS Amer S. Amer S. Colleague at PodiumLehi, Utah, United States, United States View → EJ Elton Johnson Elton Johnson Colleague at PodiumChicago, Illinois, United States, United States View → LM Luis Mora Aguilar Luis Mora Aguilar Colleague at PodiumChicago, Illinois, United States, United States View → SA Sohaib Abbasi Sohaib Abbasi Colleague at PodiumIslāmābād, Pakistan, Pakistan View → DE Data Engineering Data Engineering Colleague at PodiumLehi, Utah, United States, United States View → SH Samuel Hardidge Samuel Hardidge Colleague at PodiumClifton Hill, Victoria, Australia, Australia View → JC Janice Chaidez Janice Chaidez Colleague at PodiumPhoenix, Arizona, United States, United States View → SH Scott Harmer Scott Harmer Colleague at PodiumProvo, Utah, United States, United States View → BB Bailey Burke Bailey Burke Colleague at PodiumSalt Lake City, Utah, United States, United States View → NM Nathan Mcclure Nathan Mcclure Colleague at PodiumAustin, Texas, United States, United States View →
2 education records

Gerson D. Coy education

Licenciatura, Business Administration, Management And Operations, Carrera En Curso

Universidad Galileo
FAQ

Frequently asked questions about Gerson D. Coy

Quick answers generated from the profile data available on this page.

What company does Gerson D. Coy work for?

Gerson D. Coy works for Podium.

What is Gerson D. Coy's role at Podium?

Gerson D. Coy is listed as Manager of Customer Onboarding at Podium.

Where is Gerson D. Coy based?

Gerson D. Coy is based in Mixco, Guatemala, Guatemala while working with Podium.

What companies has Gerson D. Coy worked for?

Gerson D. Coy has worked for Podium, Pricesmart, Capgemini, and [24]7.Ai.

Who are Gerson D. Coy's colleagues at Podium?

Gerson D. Coy's colleagues at Podium include Amer S., Elton Johnson, Luis Mora Aguilar, Sohaib Abbasi, and Data Engineering.

How can I contact Gerson D. Coy?

You can use AeroLeads to view verified contact signals for Gerson D. Coy at Podium, including work email, phone, and LinkedIn data when available.

What schools did Gerson D. Coy attend?

Gerson D. Coy holds Licenciatura, Business Administration, Management And Operations, Carrera En Curso from Universidad Galileo.

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