Gert Segers Email & Phone Number

Leuven, Vlaanderen, België

Leuven, Vlaanderen, België

Delivery Lead of the Feniks team. A team with 15 business analysts and 2 test analysts.Responsible for the delivery of business requirements in time and in scope at the implementer. Maintaining quality of the analysisCoaching business analysts

Hasselt, Vlaanderen, België

Brussels Metropolitan Area

Implementation and improvement of new online service flows for payments & cards TribeResponsible for:- Gathering of business requirements for new online flows for cards and payments with focus on operational excellence and customer experience- Customer journey mapping and process improvement of existing flows- Organising workshops to define the best.

Brussels, Brussels Region, Belgium

Implementation and improvement of new online service flows for payments & cards TribeResponsible for:- Responsible for a set of online flows balancing run/ops & change activities- In charge of the sprint planning and agile ceremonies- Coordinate IT development within offshore and onsite dev teams- Stakeholder management with all products tribes- Support.

Antwerp, Flemish Region, Belgium

• Team coach of 2 IT Teams: ALM Team and SST Team (12 FTE’s)
• Responsible for guiding and planning the delivery of those teams.
• In charge of the sprint planning, agile ceremonies
• Responsible for budget Guiding workshops in the Cybersecurity program to create a mission statement.Project Lead for implementing a new password management tool. Point of contact between vendor and internal IT team.

Brussels Area, Belgium

02/2022 - 09/22: Team coach/project Manager @ Digipolis09/2021 - 01/2022: Project Manager: lead for EDI+ Esker @ Philips IGTD02/2020 - 08/2021: Tender Manager a.i. @ Philips IGTD

Zaventem, Flemish Region, Belgium

Project Manager Lead for EDI/Esker Lead for all EDI related topics in the Philips IGTD organization, Also in charge for this topic for the MINT project.SPOC for ESKER: Order Automation Program which assists the Order Management with executing their orders. In lead for ESKER related topics during the Pikes Peak Project.

Zaventem, Flemish Region, Belgium

- Increasing automation rate of digital ordering system- SPOC for everything that is related to E-ordering, E-invoicing and E-catalogs- First Line tender monitoring for Benelux, French and UK Market- Second Line tender tender answering for Benelux, French and UK market- Third Line advising tenders world wide

Brussels Hoofdstedelijk Gewest

Responsible for Lean en continuous improvement projects (For example: Telephony optimization, Inbound mail indexation...)Giving advice in business processes for the customer care teams, maintaining quality.Reducing waste in the several customer care teams

Brussel Sint-Gillis, Brussels Hoofdstedelijk Gewest, België

Brussels Area, Belgium

Als beheerder van het competence center bij Delta Lloyd Life ben ik verantwoordelijk voor zowel de medische en financiële acceptatie van grote verzekeringsaanvragen in overlijden en invaliditeit. Het geven van een direct advies aan sales wanneer zij een zaak proberen binnen te halen.Directe opvolging en behandeling van dossiers in samenspraak met makelaar.

Neder-Over-Heembeek

De Heemschool is a school for children with disabillities more specific: Type 2 (grave mental disabillities) and Type 4 (physical disabillities),. As the OT I was responsible for the different therapies where I tried to maintain their abillities to do activities. I also was responsible for the all the aids. (wheelchairs, beds, orhteses...)

Belgium

As an OT I've worked there in 3 different units: Reumatology, Neurology and Traumatology. My main goal as an OT was maintaining the ADL (activities of daily life) capacities.

Giving advice to residents about pressure wounds and fall risks. Adapt their matresses and wheel chairs.

Schakel Programma Master In Occupational Science, Master In Occupational Science

Master in Occupational Science

3E Bachelor, Occupational Therapy

Bachelor in Ergotherapie

2E En 3E Graad, Wetenschappen En Humane Wetenschappen

1E Graad, Latijn

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