Wroclaw, Ads MatchCraft• Skilled to manage accounts with the highest budgets in the platform.• Chat, email and phone channels.• Multitasking, data management, active team role.• Online marketing campaigns (e.g. search, display, video, app, local, ...); expand marketing opportunities; measure and analyse data, drive business strategies, solve technical and optimization issues, improve results directly with customers.• Product knowledge: Google Ads, Google Analytics, Google Tag Manager, Google Merchant Center, Manufacturer Center, Search Console, Google Optimize.

- Responding to Vodafone consumer customers’ inquiries- Responding to enterprise customers’ request and giving alternative solutions- Providing customers product, services and billing information- Processing orders, following up with customers and escalating to respective team unresolved issues- Processing First Class orders, requested only by enterprise clients- Giving costumer feedbacks regarding new products implemented on the market, giving always suggestion towards the improvement of all product