Gert Külaots Email & Phone Number

Munich, Bavaria, Germany

Munich, Bavaria, Germany

Head of the team for high volume brand returns

New York, New York, United States

New York, New York, United States

Working as a shift leader for one of the hotel restaurants. Taking care of orders, managing the floor, training new hires.

New York, New York, United States

Helping to launch a brand new family restaurant in lower Manhattan, NYC. Taking care of purchasing and vendor relations. Partially responsible for revenue management.

Athens, Greece

Customer Service Representative for two different departments. Handling customer's inquiries, concerns and complaints received over the phone, by email or fax. Providing customers excellent service in an international call center for various countries in various languages.Had the pleasure of being trained to take on more responsibility as a Internatuonal Agent Support Specialist and as a Quality Assurance Manager.

Tallinn, Estonia

Pro-active sales to various conference events organized by the company. Conferences in Finance, Marketing and Management sector held every year. Maintaining the account database and expanding it, by actively searching for new customers to add as a member.

Tallinn, Estonia

Reservation agent for Reval Hotels Group hotels in Estonia, Latvia and Lithuania. Providing accommodation solutions to all level guests, finding them appropriate hotel and helping them with their reservation(s). Also handling requests for corporate customers and big travel agencies all over the world.

Tallinn, Estonia

Ensuring first class customer service experience for all hotel guests and visitors. Guest check-in/check-out, assisting customer with their requests, finding solutions for them.