Gerwin Lim Email & Phone Number

Ortigas, Pasig City

Handles escalated calls for collections.Collection campaigns from First Payment Default, Delinquent up to Foreclosure.Handles payment plans and loan modifications.Updates force placed insurance to avoid delinquency.Agent’s evaluations and training.Quality analysis for randomly picked calls.Weekly Accomplishment Report for Collection TeamAttends to Weekly and Monthly management meeting for updates.

Ortigas, Pasig City

Handles escalated calls for collections.Collection campaigns from First Payment Default, Delinquent up to Foreclosure.Handles payment plans and loan modifications.Updates force placed insurance to avoid delinquency.Agent’s evaluations and training for any updates.Quality analysis for randomly picked calls.

Ortigas, Pasig City

Inbound calls for borrowers who inquire about their existing property mortgage loan including their Escrow.Handle calls for borrowers who are disputing late charges and accounts irregularities.Outbound calls for clients who have delinquent accounts.Updates borrowers Hazard insurance and inform about unpaid county property tax.Offers repayment plan and other payment method to avoid foreclosure.

Quezon City

Inbound calls for clients who would like to make a payment.Handle calls for clients who are disputing suspension fees and accounts irregularities.Outbound calls for clients who have delinquent accounts.Accounts reactivation due to payments or disputes.Retention, to avoid cancellation of accounts.Cancellation of accounts due to non-payment or client’s request.

Quezon City

Responsible for inter-government communications for legal/social concerns of public transport operators and drivers.Handles projects for the organization funded by different private companies.Dissemination of updates and information from different government entities to all the members.Handles different concerns of all the members such us registration, expired franchise, insurances, vehicular accidents and other concerns that may affect their means of living as operator… Show more Responsible for inter-government communications for legal/social concerns of public transport operators and drivers.Handles projects for the organization funded by different private companies.Dissemination of updates and information from different government entities to all the members.Handles different concerns of all the members such us registration, expired franchise, insurances, vehicular accidents and other concerns that may affect their means of living as operator or driver.Filling all member records for future references. Show less

Ermita, Metro Manila

Handles staff schedules and performance rating and evaluation.Responsible for daily/monthly production report.Check inventory for consumption and sales for monthly evaluation.Handles events and functions.Handles costumers concerns and deliver proper actions.Rechecking of daily deliveries of supplies.Attends monthly meeting with PAGCOR for upcoming events, other customer service related concerns and other updates for the betterment of the business

Makati City

Handles staff schedules and performance rating and evaluation.Responsible for daily/monthly production report.Check inventory for consumption and sales for monthly evaluation.Handles events and functions.Handles costumers concerns and deliver proper actions.Rechecking of daily deliveries of supplies.

San Fernando City, La Union, Philippines

Attending on client’s concerns with regards to their policies.Attending on client’s application for claims and for further approval.Preparing for petty cash vouchers for weekly consumption and office maintenance.Marketing the company’s products and services all throughout the region.Responsible for daily production and preparing cash deposits every end of the day.Attending in all Public Utility Vehicles Associations and Federations meetings and seminars… Show more Attending on client’s concerns with regards to their policies.Attending on client’s application for claims and for further approval.Preparing for petty cash vouchers for weekly consumption and office maintenance.Marketing the company’s products and services all throughout the region.Responsible for daily production and preparing cash deposits every end of the day.Attending in all Public Utility Vehicles Associations and Federations meetings and seminars for hearing their concerns and suggestions for good business-client relationship.Safekeeping of all clients records.Administering good communication and services for all the clients throughout the region for us to gain good number of production.Responsible for encoding of all Accounts Receivables and monitoring all payments.Attending company’s monthly and annual planning for new services and improvements to implement for the company’s growth. Show less

Tuguegarao City, Cagayan, Philippines

Attending on client’s concerns with regards to their policies.Attending on client’s application for claims and for further approval.Preparing for petty cash vouchers for weekly consumptions and office maintenance.Marketing the company’s products and services all throughout the region.Responsible for daily production and preparing cash deposits every end of the day.

Makati City

Attending to all branches request for policies and supplies regional, nationwide.Purchasing supplies and policies in different suppliers for the company nationwide.In charge for collecting all Branches business permits for the production of their receipts annually.Purchasing of company’s giveaways and any promotional materials.

Makati City

Receiving all applications for Passenger Accident insurance.Taking of client’s minor concerns with regards to their policies.

Bachelor'S Degree, Biology, General

Activities and Societies: Ozanam Study Grant Program, Red Cross , Adamson University Biology Society, Saint Elizabeth Ann Seton Group.

Education record