Gerwin Lim

Gerwin Lim Email and Phone Number

Head, Customer Success, Operations and Product Design & Development in Action.able Inc. @
Gerwin Lim's Location
Philippines, Philippines
Gerwin Lim's Contact Details

Gerwin Lim work email

Gerwin Lim personal email

n/a
About Gerwin Lim

Platform, Business/IT Solutions

Gerwin Lim's Current Company Details
Action.able Inc.

Action.Able Inc.

Head, Customer Success, Operations and Product Design & Development in Action.able Inc.
Gerwin Lim Work Experience Details
  • Action.Able Inc.
    Manager, Operations And Support
    Action.Able Inc. May 2015 - Present
  • E - Business Processing Unit
    Supervisor
    E - Business Processing Unit Sep 2012 - Oct 2013
    Ortigas, Pasig City
    Handles escalated calls for collections.Collection campaigns from First Payment Default, Delinquent up to Foreclosure.Handles payment plans and loan modifications.Updates force placed insurance to avoid delinquency.Agent’s evaluations and training.Quality analysis for randomly picked calls.Weekly Accomplishment Report for Collection TeamAttends to Weekly and Monthly management meeting for updates.
  • E - Business Processing Unit
    Collections Team Lead
    E - Business Processing Unit Dec 2012 - Mar 2013
    Ortigas, Pasig City
    Handles escalated calls for collections.Collection campaigns from First Payment Default, Delinquent up to Foreclosure.Handles payment plans and loan modifications.Updates force placed insurance to avoid delinquency.Agent’s evaluations and training for any updates.Quality analysis for randomly picked calls.
  • E - Business Processing Unit Inc.
    Collections Specialist
    E - Business Processing Unit Inc. Sep 2012 - Dec 2012
    Ortigas, Pasig City
    Inbound calls for borrowers who inquire about their existing property mortgage loan including their Escrow.Handle calls for borrowers who are disputing late charges and accounts irregularities.Outbound calls for clients who have delinquent accounts.Updates borrowers Hazard insurance and inform about unpaid county property tax.Offers repayment plan and other payment method to avoid foreclosure.
  • Nco Group
    Collections Specialist
    Nco Group Jul 2011 - Jul 2012
    Quezon City
    Inbound calls for clients who would like to make a payment.Handle calls for clients who are disputing suspension fees and accounts irregularities.Outbound calls for clients who have delinquent accounts.Accounts reactivation due to payments or disputes.Retention, to avoid cancellation of accounts.Cancellation of accounts due to non-payment or client’s request.
  • Alliance Of Concerned Transport Organization
    General Manager
    Alliance Of Concerned Transport Organization Aug 2010 - Jul 2011
    Quezon City
    Responsible for inter-government communications for legal/social concerns of public transport operators and drivers.Handles projects for the organization funded by different private companies.Dissemination of updates and information from different government entities to all the members.Handles different concerns of all the members such us registration, expired franchise, insurances, vehicular accidents and other concerns that may affect their means of living as operator… Show more Responsible for inter-government communications for legal/social concerns of public transport operators and drivers.Handles projects for the organization funded by different private companies.Dissemination of updates and information from different government entities to all the members.Handles different concerns of all the members such us registration, expired franchise, insurances, vehicular accidents and other concerns that may affect their means of living as operator or driver.Filling all member records for future references. Show less
  • Campfoods Creations And Services Inc.
    Food And Beverage Manager
    Campfoods Creations And Services Inc. Mar 2010 - Aug 2010
    Ermita, Metro Manila
    Handles staff schedules and performance rating and evaluation.Responsible for daily/monthly production report.Check inventory for consumption and sales for monthly evaluation.Handles events and functions.Handles costumers concerns and deliver proper actions.Rechecking of daily deliveries of supplies.Attends monthly meeting with PAGCOR for upcoming events, other customer service related concerns and other updates for the betterment of the business
  • Campfoods Creations And Services Inc.
    Restaurant Manager
    Campfoods Creations And Services Inc. Dec 2009 - Mar 2010
    Makati City
    Handles staff schedules and performance rating and evaluation.Responsible for daily/monthly production report.Check inventory for consumption and sales for monthly evaluation.Handles events and functions.Handles costumers concerns and deliver proper actions.Rechecking of daily deliveries of supplies.
  • Philippine Accident Managers Inc.
    Branch Manager
    Philippine Accident Managers Inc. Apr 2008 - Dec 2009
    San Fernando City, La Union, Philippines
    Attending on client’s concerns with regards to their policies.Attending on client’s application for claims and for further approval.Preparing for petty cash vouchers for weekly consumption and office maintenance.Marketing the company’s products and services all throughout the region.Responsible for daily production and preparing cash deposits every end of the day.Attending in all Public Utility Vehicles Associations and Federations meetings and seminars… Show more Attending on client’s concerns with regards to their policies.Attending on client’s application for claims and for further approval.Preparing for petty cash vouchers for weekly consumption and office maintenance.Marketing the company’s products and services all throughout the region.Responsible for daily production and preparing cash deposits every end of the day.Attending in all Public Utility Vehicles Associations and Federations meetings and seminars for hearing their concerns and suggestions for good business-client relationship.Safekeeping of all clients records.Administering good communication and services for all the clients throughout the region for us to gain good number of production.Responsible for encoding of all Accounts Receivables and monitoring all payments.Attending company’s monthly and annual planning for new services and improvements to implement for the company’s growth. Show less
  • Philippine Accident Managers Inc.
    Branch Coordinator
    Philippine Accident Managers Inc. Feb 2007 - Apr 2009
    Tuguegarao City, Cagayan, Philippines
    Attending on client’s concerns with regards to their policies.Attending on client’s application for claims and for further approval.Preparing for petty cash vouchers for weekly consumptions and office maintenance.Marketing the company’s products and services all throughout the region.Responsible for daily production and preparing cash deposits every end of the day.
  • Philippine Accident Managers Inc.
    Head Inventory
    Philippine Accident Managers Inc. Oct 2006 - Feb 2007
    Makati City
    Attending to all branches request for policies and supplies regional, nationwide.Purchasing supplies and policies in different suppliers for the company nationwide.In charge for collecting all Branches business permits for the production of their receipts annually.Purchasing of company’s giveaways and any promotional materials.
  • Philippine Accident Managers Inc.
    Receiving Clerk
    Philippine Accident Managers Inc. Feb 2005 - Oct 2006
    Makati City
    Receiving all applications for Passenger Accident insurance.Taking of client’s minor concerns with regards to their policies.

Gerwin Lim Skills

Management Marketing Customer Service Bpo Sales Microsoft Excel Training Operations Management Negotiation Team Leadership New Business Development Call Centers Accounts Receivable Strategic Planning Project Management Collections Insurance Employee Training Mortgage Lending Loan Servicing Food And Beverage Non Profits Organizations Sub Contractor For Jeans And Apparels Oil Derivatives Oil Derivaties Fuel Diesel Concerts Excursions Fun Runs Fund Raising Wedding Debut Events Planning Real Estate Apparels Multilevel Marketing Mlm

Gerwin Lim Education Details

Frequently Asked Questions about Gerwin Lim

What company does Gerwin Lim work for?

Gerwin Lim works for Action.able Inc.

What is Gerwin Lim's role at the current company?

Gerwin Lim's current role is Head, Customer Success, Operations and Product Design & Development in Action.able Inc..

What is Gerwin Lim's email address?

Gerwin Lim's email address is gl****@****ble.net

What schools did Gerwin Lim attend?

Gerwin Lim attended Adamson University, Adamson University.

What skills is Gerwin Lim known for?

Gerwin Lim has skills like Management, Marketing, Customer Service, Bpo, Sales, Microsoft Excel, Training, Operations Management, Negotiation, Team Leadership, New Business Development, Call Centers.

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